Air Freight Operations Lead - End-to-End Shipments

Logix Recruitment Limited; Ringway; On-site; GBP 32,000 - 52,000; Full time

Job summary

Logix Recruitment Limited is seeking an Air Freight Operations Executive for a Manchester-based freight forwarding client. You will own shipments from quotation through final invoicing while engaging with customers and suppliers to negotiate rates.

The role requires coordinating air freight and multimodal transport, ensuring compliance with export regulations and using CargoWise for shipment documentation and updates. A hands-on, proactive approach is essential.

Qualifications

• Experience in air freight operations within a freight forwarding environment.
• Understanding of air freight procedures and the wider multimodal transport sector.
• Experience preparing quotations and negotiating supplier rates.
• Knowledge of export documentation and customs clearance procedures.
• Experience using CargoWise or a similar freight management system.
• Strong customer service and communication skills.

Responsibilities

• Manage the full air freight process from initial quotation through to final invoicing.
• Prepare and provide competitive quotations to customers, negotiating rates and securing the best possible buying power from suppliers.
• Handle customer enquiries, process bookings and maintain strong customer relationships.
• Arrange and coordinate air freight shipments and associated transportation requirements.
• Liaise with airlines, hauliers, suppliers, customers and other relevant parties to ensure the smooth movement of freight.
• Open shipment files and input/maintain shipment information using CargoWise or other freight management systems.
• Prepare and process essential shipping documentation, including air waybills, invoices and export documentation.
• Maintain compliance with export regulations and assist with customs clearance procedures.
• Track shipments and communicate updates regarding collections, deliveries and delays or issues.
• Produce and process customer invoices, ensuring accurate and timely billing.
• Resolve operational queries and problems, taking a proactive approach to solutions.
• Ensure all records, documentation and reporting are completed accurately and within timescales.
• Support the wider operations team and assist with additional duties as required.

Skills

Air freight ops

Freight forwarding

Multimodal transport

CargoWise

Customer service

Rate negotiation

Documentation

Communication

Attention to detail

Tools

CargoWise

Job description

Logix Recruitment Limited is seeking an Air Freight Operations Executive for a Manchester-based freight forwarding client. You will own shipments from quotation through final invoicing while engaging with customers and suppliers to negotiate rates.

The role requires coordinating air freight and multimodal transport, ensuring compliance with export regulations and using CargoWise for shipment documentation and updates. A hands-on, proactive approach is essential.