Ocean & Air Imports Operator — Global Freight & Growth

Tall Grass Recruitment; England; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Private medical insurance with AXA

Onsite parking

Gym access

Job summary

Tall Grass Recruitment in Manchester is seeking an experienced Ocean & Air Imports Operator to manage shipments from origin to delivery, liaising with overseas offices and customers to ensure smooth operation. Role requires knowledge of ocean/air imports, import documentation, and customs procedures.

You will coordinate with shipping lines, customs brokers, and hauliers while maintaining strong customer relations.

Qualifications

• Experience in Ocean and/or Air Imports in a freight forwarding environment.
• Strong understanding of import documentation and customs procedures.
• Excellent organisational skills with the ability to manage multiple shipments simultaneously.
• Strong communication skills and a proactive approach to problem-solving.
• Experience using freight forwarding software and Microsoft Office.
• Positive attitude and a desire to contribute to a collaborative team environment.

Responsibilities

• Manage both ocean and air import shipments from origin through to final delivery.
• Liaise daily with overseas offices, shipping lines, hauliers, customs brokers, and customers.
• Arrange customs clearance and ensure compliance with HMRC and all import regulations.
• Monitor shipments proactively, resolving any operational issues efficiently.
• Prepare and process import documentation accurately.
• Coordinate deliveries and communicate shipment updates to customers.
• Complete job costing, invoicing, and maintain accurate operational records.
• Build and maintain strong relationships with customers and overseas partners.
• Deliver excellent customer service while ensuring operational efficiency.

Skills

Ocean/Air Imports experience

Import documentation

Customs procedures

Organisation

Communication

Freight forwarding software

Microsoft Office

Tools

Freight forwarding software

Microsoft Office

Job description

Tall Grass Recruitment in Manchester is seeking an experienced Ocean & Air Imports Operator to manage shipments from origin to delivery, liaising with overseas offices and customers to ensure smooth operation. Role requires knowledge of ocean/air imports, import documentation, and customs procedures.

You will coordinate with shipping lines, customs brokers, and hauliers while maintaining strong customer relations.