Air Export Coordinator

ZipRecruiter; Greater London; On-site; GBP 36,000; Full time

Job summary

An established industry player is seeking an experienced Air Export Coordinator to manage the efficient movement of shipments by air. This pivotal role involves preparing export documentation, coordinating with airlines and shippers, and ensuring high customer satisfaction throughout the export process. The ideal candidate will have a strong background in export operations, particularly in general freight, and possess excellent communication and organizational skills. Join a dynamic team that values efficiency and customer service, and take your career to new heights in the logistics sector.

Qualifications

• 2+ years of experience in air export operations, especially with general freight.
• Strong customer service and communication skills are essential.

Responsibilities

• Prepare and process export documentation including customs clearance.
• Coordinate with airlines and shippers for timely cargo booking.
• Serve as main contact for customers, ensuring satisfaction.

Skills

Customer Service

Commercial Awareness

Communication Skills

Organizational Skills

Job description

Job Description

Right Now Group are currently looking for an experienced Air Export Coordinator to join our Client based in Heathrow.

As an Air Export Clerk you will be responsible for coordinating and executing the efficient movement of general shipments by Air. Your expertise will be in managing general cargo and ensuring these are exported in an efficient manner.

Responsibilities of an Air Export Clerk:

• Prepare and process all necessary documentation for exporting goods via air, including customs clearance documents, export declarations, bills of lading and AWB's/HAWB's.




• Coordinate with airlines, shippers, overseas agents and other transportation providers to book cargo for space on flights, ensuring timely and cost-effective transportation of goods.




• Provide detailed and profitable quotations.




• Serve as the main point of contact for customers, providing them with shipment status updates, addressing inquiries and concerns, and ensuring high levels of customer satisfaction throughout the export process.




• Collaborate with other departments within the company, such as operations, warehousing and finance to ensure smooth coordination of export activities and timely processing of shipments.

The successful Air Export Clerk:

• Strong knowledge of, and at least 2 years of experience in 360 export operations relating to general freight movements. (Pharmaceutical a massive plus)




• Excellent Customer Service Ability




• Excellent commercial awareness.




• Excellent communicator.




• Well organised.

More Details:

Shift: Monday - Friday Hours: 09:00 - 17:30
Salary: £36,000
Location: Feltham