Air Conditioning Service Manager - Lead & Grow HVAC Team

Pertemps Tm; England; On-site; GBP 53,000 - 60,000; Full time

Benefits offered by this job

Company vehicle or £4,500 carallowance

Fuel card

Company phone

iPad/tablet

Workplace pension scheme

25 days annual leave + Bank Holidays

Job summary

Pertemps Tm in Hertfordshire is seeking an experienced Air Conditioning Service Manager to oversee a small team of engineers, manage service operations and support commercial growth. The role combines hands-on technical leadership with strategic planning, client liaison and project delivery.

You will develop and improve service delivery, ensure regulatory compliance and contribute to longer-term plans for the air conditioning division.

Qualifications

• Strong background within the commercial air conditioning industry.
• Previous experience in a Service Manager, Supervisor, Senior Engineer or similar leadership position.
• Excellent technical knowledge of air conditioning systems, maintenance and fault diagnosis.
• Experience managing or supervising engineering teams.
• Ability to interpret technical reports and produce accurate quotations.
• Strong understanding of planned preventative maintenance (PPM) contracts.
• Commercial awareness, including labour costing, materials, margins and project profitability.
• Good understanding of current industry regulations and compliance requirements.
• Strong organisational, communication and stakeholder management skills.
• Full UK Driving Licence.

Responsibilities

• Lead, manage and support a team of Air Conditioning Engineers.
• Provide technical guidance and troubleshooting assistance for service and reactive maintenance works.
• Review engineer reports and identify appropriate remedial actions.
• Coordinate and oversee service, maintenance and reactive works scheduling.
• Monitor engineer workloads to ensure efficient service delivery and contractual compliance.
• Prepare quotations and pricing for servicing, reactive maintenance, remedial works and small-scale installations.
• Identify additional revenue opportunities from service visits and engineer reports.
• Support the planning, costing and delivery of larger air conditioning projects.
• Source and manage subcontract labour where required.
• Liaise with manufacturers and suppliers regarding technical matters, parts availability, lead times and pricing.
• Ensure planned preventative maintenance (PPM) schedules are effectively managed and delivered.
• Maintain compliance with relevant industry standards, certifications and accreditations.
• Support recruitment, onboarding and ongoing development of engineering staff.
• Attend client meetings and provide technical expertise when required.
• Drive continuous improvement across service delivery, processes and departmental performance.

Skills

Air conditioning industry experience

Leadership / team management

Technical knowledge of air‑con systems

PPM contracts understanding

Commercial awareness

Stakeholder management

Driving licence

Job description

Pertemps Tm in Hertfordshire is seeking an experienced Air Conditioning Service Manager to oversee a small team of engineers, manage service operations and support commercial growth. The role combines hands-on technical leadership with strategic planning, client liaison and project delivery.

You will develop and improve service delivery, ensure regulatory compliance and contribute to longer-term plans for the air conditioning division.