AI Trading Support Engineer | Client‑Facing & Growth
Client Server
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Benefits offered by this job
Job summary
Client Server in London is seeking an Application Support Engineer / Consultant to be the trusted technical advisor to energy trading clients, solving complex issues and driving platform improvements.
You will own the technical relationship across the customer lifecycle, handling onboarding, training and incident resolution, and collaborating with Product and Engineering teams to optimise workflows. The role offers hybrid work with weekly Office presence.
Qualifications
- Experience in a similar technical client-facing role such as Application Support or Tech Consultant.
- Strong troubleshooting and problem-solving skills to investigate complex technical issues.
- Excellent communication and stakeholder management with both technical and business audiences.
- Good commercial awareness and ability to build trusted customer relationships.
- Strong interest in AI and its commercial uses, with personal projects or tools.
Responsibilities
- Own the technical relationship throughout the customer lifecycle.
- Investigate complex issues and coordinate incident resolution.
- Deliver onboarding, product training and workflow optimisation.
- Collaborate with Product and Engineering teams to improve the platform.
- Assist in pre-sales discussions on technical feasibility and integration.
Skills
Job description
Client Server in London is seeking an Application Support Engineer / Consultant to be the trusted technical advisor to energy trading clients, solving complex issues and driving platform improvements.
You will own the technical relationship across the customer lifecycle, handling onboarding, training and incident resolution, and collaborating with Product and Engineering teams to optimise workflows. The role offers hybrid work with weekly Office presence.
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