Support Engineer - Trading Technology

EC1 Partners; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Strong technical exposure

Fast-paced trading environment

Front-office alignment

Job summary

A financial services company in Greater London is seeking a hands-on support professional to provide technical assistance across trading platforms during market hours. In this role, you will work closely with engineers and traders to ensure system stability. Ideal candidates will have experience in application support, knowledge of financial trading systems, and strong SQL and scripting skills. The work environment is fast-paced with significant technical exposure.

Qualifications

• Proven experience in application support within trading systems.
• Exposure to financial trading systems is preferred.
• Familiarity with SQL and ability to write scripts.

Responsibilities

• Provide application support for trading systems.
• Investigate and resolve incidents effectively.
• Monitor system performance during trading hours.
• Liaise with engineering teams for system enhancements.
• Support deployments and releases of new features.

Skills

Application support background

SQL

Scripting skills

Incident management

Calm, analytical approach

Job description

Role Overview

A hands‑on support role providing technical assistance across trading platforms in a live market environment. You’ll work closely with engineers and traders to ensure system stability during market hours.

Key Responsibilities

• Provide application support for trading systems
• Investigate and resolve incidents
• Monitor system performance
• Liaise with engineering teams
• Support deployments and releases

Required Experience

• Application support background
• Financial trading systems exposure
• SQL and scripting skills
• Incident management experience
• Calm, analytical approach

Nice to Have

• ITIL exposure
• Linux experience
• FIX protocol knowledge

Why Join

• Front‑office aligned role
• Strong technical exposure
• Fast‑paced trading environment