AI Production Engineer - Client-Facing Deployments

Convolving; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Training budget

Job summary

Convolving, a Swiss-based AI services firm operating in London, seeks an AI Process Engineer to ship into clients’ stacks. You will deploy retrieval pipelines, evals, and agentic systems inside client environments across Claude, OpenAI, and Gemini, delivering production-ready artifacts.

You’ll pair with senior engineers for initial sprints, then lead engagements and contribute to internal templates. Strong cloud, Python, and client-facing skills are essential for this role.

Qualifications

• Five+ years of software engineering experience, with production LLM shipping in regulated workflows.
• Fluent with Claude, OpenAI, or Gemini APIs; strong opinions on retrieval, evals, and structured output.
• Comfort with at least one major cloud (Azure, AWS or GCP) including identity, networking, and data-residency primitives.
• Proficiency in Python; TypeScript or Go a plus; SQL and data modelling fluency.
• Direct client-facing experience or evidence of public talks, open-source leadership, or mentoring a team.

Responsibilities

• Build retrieval pipelines, evals, and agentic systems inside the client’s production environment across Claude, OpenAI, and Gemini APIs.
• Stand up evaluation suites against real workflow data and treat evals as the unit of progress.
• Wire the workflow into the client’s existing stack (ERP, CRM, document store, ticketing, EHR) with proper auth and data residency.
• Own the controls and observability layer: traceability, structured logs, escalation for hallucinations or low confidence outputs.
• Collaborate with the Functional Expert in discovery and prototype against actual exception cases.
• Deliver a maintainable artifact at sprint close: documented retrieval graph, eval suite, runbook, and on-call handover.
• Share patterns from engagements to the firm’s internal template library.

Skills

Python

TypeScript

Go

SQL

Cloud (Azure/AWS/GCP)

Tools

Claude API

OpenAI API

Gemini API

Job description

Convolving, a Swiss-based AI services firm operating in London, seeks an AI Process Engineer to ship into clients’ stacks. You will deploy retrieval pipelines, evals, and agentic systems inside client environments across Claude, OpenAI, and Gemini, delivering production-ready artifacts.

You’ll pair with senior engineers for initial sprints, then lead engagements and contribute to internal templates. Strong cloud, Python, and client-facing skills are essential for this role.