AI-Powered Customer Success Associate

Jumpstart; Greater London; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Jumpstart in London is hiring a Customer Success Associate to help customers stay successful and adopt our AI-powered scheduling tools for megaprojects.

You will support day-to-day customer needs, analyze usage data to flag issues early, and collaborate with an AI-first internal team to drive adoption and value.

The role is London-based with hybrid work (3–4 days in the office) and offers a collaborative, fast-paced environment where you can grow in AI and construction tech.

Qualifications

• Early career, curiosity about AI and construction.
• Clear communicator with comfort using data.

Responsibilities

• Support customers day to day and keep them successful
• Analyse customer data and flag issues early
• Work with an AI-first internal team

Skills

Customer success

Data analysis

Communication

Job description

Jumpstart in London is hiring a Customer Success Associate to help customers stay successful and adopt our AI-powered scheduling tools for megaprojects.

You will support day-to-day customer needs, analyze usage data to flag issues early, and collaborate with an AI-first internal team to drive adoption and value.

The role is London-based with hybrid work (3–4 days in the office) and offers a collaborative, fast-paced environment where you can grow in AI and construction tech.