AI Governance & Microsoft Copilot Platform Lead

Metro Global; Birmingham; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Discretionary bi-annual bonus

Health & wellness perks

Respectful, inclusive culture

Training & development

Career mobility

Job summary

Metro in Birmingham seeks an AI Governance & Copilot Platform Lead to establish and lead Metro's AI governance across Microsoft Copilot, Copilot Studio, and Azure AI services. You will define policies, risk controls and reporting, partnering with IT, Security and Compliance to ensure secure, compliant AI adoption across global operations.

The role requires deep knowledge of AI governance, risk management and enterprise AI platforms, with a focus on responsible AI practices and regulatory

Qualifications

• Experience with enterprise AI technologies and Microsoft AI Platform Technologies.
• Knowledge of governance, risk management, compliance and information security principles.
• Experience creating policies, standards and control processes for tech environments.

Responsibilities

• Lead technical governance for Microsoft AI Platform Technologies.
• Develop AI governance policies, standards and risk controls.
• Act as owner for AI governance strategy with IT, Security and Compliance stakeholders.
• Evaluate new Microsoft AI capabilities for opportunities and risks.
• Establish AI use case approvals, risk assessments and monitoring processes.
• Oversee AI Agent deployment lifecycle and ensure secure operations.
• Monitor AI-related regulatory requirements and implement controls.
• Support ISO 27001, GDPR, Cyber Essentials compliance initiatives.
• Create reporting on AI adoption, risk, governance maturity and value.
• Collaborate with AI engineers and security teams to balance innovation and governance.
• Provide strategic recommendations on AI roadmap and opportunities.

Skills

Microsoft AI Platform

Governance

Policy & Standards

Responsible AI

Stakeholder management

ISO 27001

GDPR

Security controls

AI risk management

Strategic thinking

Job description

Metro in Birmingham seeks an AI Governance & Copilot Platform Lead to establish and lead Metro's AI governance across Microsoft Copilot, Copilot Studio, and Azure AI services. You will define policies, risk controls and reporting, partnering with IT, Security and Compliance to ensure secure, compliant AI adoption across global operations.

The role requires deep knowledge of AI governance, risk management and enterprise AI platforms, with a focus on responsible AI practices and regulatory