AI-Enhanced Product Documentation Lead

Bromcom Computers Plc; Greater London; On-site; GBP 38,000 - 52,000; Full time

Job summary

Bromcom Computers Plc is seeking a Documentation Specialist to own the documentation lifecycle for allocated products, from release notes to user guides. The role collaborates with Product streams and the Documentation and Training team to ensure content is accurate, timely and aligned with brand standards.

You will actively use AI tools to accelerate research, drafting and quality checks, while applying human review. The position supports peak periods and aims to prevent release-note delays.

Qualifications

• Excellent written English, proofreading and editing skills.
• Ability to turn technical product information into clear, customer-friendly guidance.
• Strong knowledge of Bromcom products and workflows, or ability to learn quickly.
• Experience producing technical documentation, release notes, user guides or training materials.

Responsibilities

• Take end-to-end ownership of documentation for allocated products and features, from identifying upcoming work to publication and ongoing maintenance.
• Gather and clarify product information, anticipate documentation needs and plan work in line with sprint and release priorities.
• Write clear, accurate and accessible sprint release notes, product communications, user guides and Help Centre content.
• Maintain published guidance, including screenshots and wording, so it remains current and usable.
• Validate technical accuracy with Product Owners and ensure content alignment without gaps.

Skills

Written English

Technical writing

Product knowledge

Release notes

Communication

Organization

AI tooling

Attention to detail

Tools

DevOps

Beamer

WordPress

Dynamics 365

Job description

Bromcom Computers Plc is seeking a Documentation Specialist to own the documentation lifecycle for allocated products, from release notes to user guides. The role collaborates with Product streams and the Documentation and Training team to ensure content is accurate, timely and aligned with brand standards.

You will actively use AI tools to accelerate research, drafting and quality checks, while applying human review. The position supports peak periods and aims to prevent release-note delays.