AI-Driven UX Designer for Enterprise SaaS

Basistechnologies

Bracknell

Hybrid

GBP 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Private Medical Insurance

Health cash plan

Salary sacrifice pension

Life Assurance

Income Protection

Employee Assistance Programme

25 days holiday

Learning and Development budget

Remote hybrid working

Global work-abroad flexibility

Parental Leave

Volunteer Day

Employee referral bonus

Mental Health First Aiders programme

STEM Ambassador Programme

Job summary

Basis Technologies is seeking a UX Designer to shape AI-enabled product experiences for Klario, our Intelligent Change Management platform for SAP-run enterprises. You will work end-to-end from discovery to delivery, turning real customer problems into clear, usable experiences.

Collaborating with Product, Engineering, and a Senior UX Designer, you will conduct research, explore solutions, and translate insights into user journeys and design opportunities that inform product decisions.

Qualifications

Portfolio demonstrates strong product thinking and shows how research, reasoning and iteration shaped the final experience.
Excellent UX research skills, with experience independently planning and running interviews, usability testing and exploratory research.
Strong experience designing digital products from discovery through to delivery, ideally within B2B SaaS, enterprise software or similarly complex environments.
Understanding AI and LLM behaviour, including how uncertainty, context and generated responses affect the user experience.

Responsibilities

Plan and conduct user research, including interviews, discovery sessions and usability testing, to understand customer needs, behaviours and workflows.
Turn research findings into clear problem definitions, user journeys, concepts and design opportunities that inform product decisions.
Design product experiences end to end, from early exploration and low-fidelity concepts through to detailed prototypes and implementation-ready designs.
Use qualitative insights and product data to test assumptions, validate designs and improve experiences throughout the product lifecycle.
Design AI-enabled experiences, considering how AI responds, guides users, handles uncertainty, recovers from errors and adapts to different situations.