AI-Driven SDET | Diagnostics Platform & Backends

Sky; Brentwood; Hybrid; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Free Sky TV

Pension 9%

Private healthcare

GP and dental insurance

Sky product discounts

Sharesave & Tech schemes

Sky VIP rewards

Job summary

Sky is seeking a senior engineer to join the Release Engineering team, delivering reliable software releases across Broadband and Entertainment devices. You will coordinate release planning, build management, readiness, deployment and risk, collaborating with Development, QA, Product and Operations to support stable customer experiences.

You will design and develop AI/LLM-powered diagnostics and data pipelines, enabling scalable telemetry analysis and proactive issue resolution across devices

Qualifications

• Significant hands-on experience in Software Engineering, Backend Engineering, Platform Engineering, or Distributed Systems.
• Proven experience designing and developing scalable backend services, APIs, distributed systems, and data-processing solutions.
• Strong programming experience in Python, Java, Scala, Go, C, or C++.
• Strong experience working with large-scale data, telemetry, logs, events, and operational datasets.
• Strong understanding of cloud platforms, system scalability, reliability, performance, observability, and production operations.
• Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively across technical and cross-functional teams.

Responsibilities

• Design, develop, and enhance an AI-powered device diagnostics platform analyzing large-scale telemetry to identify issues and provide actionable recommendations.
• Build scalable backend services and data-processing pipelines for device, account, fleet, and release-level diagnostics.
• Develop AI/LLM-powered diagnostic workflows combining telemetry, device events, and operational data.
• Create data correlation across devices, accounts, network signals, and software releases to identify complex patterns.
• Optimize AI workflows for accuracy, reliability, latency, and cost.
• Collaborate with Engineering, Product, Data Science, QA, and Operations to deliver production-ready solutions.
• Design for scalability, reliability, observability, and operational excellence across the platform.
• Troubleshoot complex production issues across applications, data pipelines, AI workflows, and telemetry.
• Participate in architecture, technical design, code reviews, and mentoring of other engineers.

Skills

Software engineering

Backend engineering

Distributed systems

Python

Java

Scala

Go

C

C++

Tools

AWS

Docker

Kubernetes

CI/CD

Elasticsearch/OpenSearch

Databricks

Spark

Athena

Job description

Sky is seeking a senior engineer to join the Release Engineering team, delivering reliable software releases across Broadband and Entertainment devices. You will coordinate release planning, build management, readiness, deployment and risk, collaborating with Development, QA, Product and Operations to support stable customer experiences.

You will design and develop AI/LLM-powered diagnostics and data pipelines, enabling scalable telemetry analysis and proactive issue resolution across devices