AI-Driven Operational Resilience Lead

Teya; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Teya, a European fintech building a local-business platform, seeks an Operational Resilience Lead. You’ll own the resilience framework across the first line of defence, designing AI-first processes, automating evidence gathering, and coordinating with Technology, Information Security, and compliance teams.

In this role, you’ll run scenario testing, self-assessments, and post-incident reviews, delivering dashboards and board-level reporting while ensuring FCA/PS21/3, PRA SS1/21, and DORA

Qualifications

• Minimum of 3 years in operational resilience, business continuity, or operational risk within a regulated financial services environment.
• Working knowledge of FCA PS21/3, PRA SS1/21, DORA, and Bank of England's resilience framework.
• Hands-on identification of important business services, impact tolerances, mapping, and scenario testing.
• Future-focused risk work with AI tooling to reduce manual effort across the resilience lifecycle.
• Bias to action: quick design, v1 shipping, iterative improvements.
• Comfort with data and automation; able to specify/build pipelines and dashboards without hand-holding.
• Pragmatic, risk-based mindset; enables fast movement while ensuring safety.
• Strong stakeholder management to structure cross-functional work and hold owners to commitments.
• Highly organized with meticulous attention to detail.
• Confident communicator, able to present to senior stakeholders and produce governance-facing reports.
• Highly motivated and capable of working independently.

Responsibilities

• Design and run the AI-first operational resilience framework across the business.
• Automate evidence gathering, mapping refreshes, monitoring and reporting where possible.
• Own and maintain the register of important business services with automated data feeds.
• Build end-to-end mapping of people, processes, tech, facilities, data, and third parties.
• Design and run scenario testing with AI-assisted design and remediation actions.
• Coordinate annual self-assessment and board/regulatory submissions with AI-drafted narratives.
• Act as the operational focal point for major incidents and drive post-incident reviews.
• Partner with Technology and Information Security on ICT/cyber resilience and DORA testing.
• Collaborate with Outsourcing Risk on third-party resilience and exit planning.
• Produce governance dashboards and self-refreshing views for leadership forums.
• Ensure framework meets FCA PS21/3, PRA SS1/21, DORA – as a floor, not the ceiling.

Job description

Teya, a European fintech building a local-business platform, seeks an Operational Resilience Lead. You’ll own the resilience framework across the first line of defence, designing AI-first processes, automating evidence gathering, and coordinating with Technology, Information Security, and compliance teams.

In this role, you’ll run scenario testing, self-assessments, and post-incident reviews, delivering dashboards and board-level reporting while ensuring FCA/PS21/3, PRA SS1/21, and DORA