AI-Driven CDP Data Operations Lead for CRM

Wickes; Watford; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive bonus

Private Medical and Life Assurance

Enhanced contributory pension scheme

Discount platform with retailers

Job summary

Wickes is seeking a Data Operations Manager in Watford to lead the next steps of our CDP transformation and deliver a unified customer view. You will engage across functions to articulate the CDP role in CRM programs, drive data-driven decision making, and champion data privacy and governance.

You’ll work within the Digital & CRM Marketing Team, collaborating with IT, Analytics and external agencies to implement campaigns, optimize segments and report on performance improvements.

Job description

Wickes is seeking a Data Operations Manager in Watford to lead the next steps of our CDP transformation and deliver a unified customer view. You will engage across functions to articulate the CDP role in CRM programs, drive data-driven decision making, and champion data privacy and governance.

You’ll work within the Digital & CRM Marketing Team, collaborating with IT, Analytics and external agencies to implement campaigns, optimize segments and report on performance improvements.