Agricultural Service Technician

Ernest Doe & Sons Limited; Braintree; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team in Braintree. In this vital role, you will be responsible for diagnosing and repairing a range of agricultural products, ensuring they operate at peak performance. You will work both in the workshop and in the field, demonstrating your technical skills and commitment to customer satisfaction. The position offers a competitive salary based on experience, along with generous benefits including 32 days of holiday and a workplace pension. If you are self-motivated and passionate about agricultural machinery, this is an opportunity not to be missed.

Benefits

32 days holiday

Workplace pension

Life assurance (2x salary)

Staff discount

Sick pay scheme

Flu jabs

Employee referral scheme

Qualifications

• Self-motivated with the ability to work independently.
• Strong understanding of health and safety practices.

Responsibilities

• Diagnosing faults and performing repairs on agricultural products.
• Completing job cards and maintaining documentation.
• Participating in an on-call rota during harvest.

Skills

Diagnostics

Repairs

Maintenance

Customer Liaison

Health and Safety Compliance

Job description

Reporting directly to the Service Manager, you will perform diagnostics, repairs, and maintenance on a variety of agricultural products sold by the company's sales departments within your designated area. Work will be carried out in the workshop or in the field as required. You will also participate in an on-call rota during the busy Harvest period.

Responsibilities include:

1. Diagnosing faults and carrying out repairs, which may be chargeable, warrantable, or internal jobs.
2. Liaising with customers and suppliers as needed.
3. Completing job cards thoroughly, including machine details, time, mileage, and related documentation such as PDI sheets, delivery forms, and photos.
4. Attending training courses to maintain compliance and understanding.
5. Working independently using your initiative and as part of a team.
6. Adhering to health and safety practices and procedures at all times.
7. Maintaining a clean, tidy, and safe workshop environment.
8. Understanding and demonstrating commitment to the company's Health and Safety policy.

Additional requirements include:

• Self-motivation and the ability to work alone.

Job Details:

• Category: After Sales Support
• Type: Permanent, Full Time
• Location: Braintree
• Ref No: WS2208

Additional Information

• Start Date: Immediate, subject to replacing the existing role.
• Hours: 39 hours/week (8am to 5pm Monday to Thursday, 8am to 4pm Friday, with 1-hour unpaid lunch). Overtime paid at time and a half after 39 hours. Participation in an on-call rota during harvest.
• Salary: Competitive, depending on experience, includes company van.
• Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), staff discount, sick pay scheme, flu jabs, and employee referral scheme.

Application Process

Please use the form to submit your application. Eligibility to work in the UK is required.

Fields to complete: Title, Forename(s), Surname, Address, Address Line 2, Address Line 3, Postcode, Phone (Home), Email, National Insurance No.

Note: Only applications from eligible UK workers will be considered.

21 branches across East Anglia, the South East, and East Midlands.