Agri Sales Team Member

Mole Valley Farmers Limited; Penzance; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension matching up to 5%

In-store discount up to 25%

Free parking on site

Annual leave 33 days (pro-rated)

Job summary

Mole Valley Farmers Limited in Penzance is seeking an Agri Sales Team Member to join our retail team on a part-time basis. You will help customers find the right products and deliver friendly, knowledgeable service in-store.

The role offers up to 30 hours per week with a pay rate of £10.85 to £12.71 per hour. You’ll work as part of a supportive team and have opportunities to develop product knowledge and customer service skills.

Qualifications

• Previous experience in a retail or sales environment.
• Knowledge of agricultural products and the rural community (desirable).
• Excellent communication and interpersonal skills.
• Proactive, flexible and team-focused.
• Comfort with IT systems and multitasking.

Responsibilities

• Providing friendly, knowledgeable, and solution-focused service to all customers.
• Building relationships with new and existing customers.
• Promoting products, services, and seasonal campaigns.
• Making proactive calls and emails to encourage repeat trade.
• Supporting stock management and delivery paperwork.
• Attending team meetings and sharing feedback.
• Developing product knowledge and customer service skills.

Skills

Retail experience

Agricultural knowledge

Communication skills

Teamwork

IT systems

Job description

Agri Sales Team Member

Department: Retail

Employment Type: Part Time

Location: Penzance

Reporting To: Tamsin Thomas

Compensation: £10.85 - £12.71 / hour

Description

We're looking for a friendly and knowledgeable Agri Sales Team Member to join our retail team. This is a customer-facing role where you'll use your passion for agriculture and great service to support our customers and help grow our business. If you enjoy working with people, have a keen interest in the rural sector, and want to be part of a supportive team, we'd love to hear from you.

About The Role

Contract: Permanent

Hours: Part-time

Hours of Work: Up to30 Hours per week

As an Agri Sales Team Member, you'll be a key part of the store team, helping customers find the right products and solutions for their needs. You'll build trusted relationships, share your knowledge, and support the team in delivering a great in-store experience.

Key responsibilities include:

• Providing friendly, knowledgeable, and solution-focused service to all customers
• Building strong relationships with new and existing customers
• Promoting our products, services, and seasonal campaigns
• Making proactive calls and emails to encourage repeat trade
• Supporting stock management, product picking for deliveries and the processing of delivery paperwork.
• Attending team meetings and sharing feedback to improve performance
• Continuously developing your product knowledge and customer service skills

About You

• Previous experience in a retail or sales environment
• Knowledge of agricultural products and the rural community (desirable)
• Excellent communication and interpersonal skills
• A passion for helping customers and delivering great service
• A proactive, flexible, and team-focused approach
• Confidence using IT systems and handling multiple tasks

What We Offer

• Scottish Widows contributory pension - company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies