Agentic Commerce Strategy Manager

3003 Accenture (UK) Limited Company; City Of London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Up to 30 days of leave

Family-friendly policies

Private healthcare insurance

Mental Wellbeing support

Employee Assistance Programme

Parental Leave offerings

Job summary

Accenture Song is seeking an Agentic Commerce Manager in London to lead client engagements across digital commerce strategy and transformation, embedding Generative AI and agentic AI into commerce. You will shape operating models, roadmaps and guide cross‑functional teams to deliver high‑quality outcomes.

You will foster senior client relationships, drive innovation, coach junior consultants and contribute to Accenture's market presence in commerce, AI and agentic commerce, with onsite client

Qualifications

• Approximately 7-10 years of professional experience in consulting, ecommerce, digital commerce or commerce transformation roles.
• Strong experience defining and delivering commerce strategy and transformation programmes for large organisations.
• Deep understanding of digital commerce ecosystems, including customer journeys, operating models, commercial performance drivers and technology enablement.
• Experience leading client teams and managing senior stakeholder relationships across business and technology functions.
• Strong understanding of commerce operations, including trading, merchandising, fulfilment, customer experience and digital performance optimisation.
• Knowledge of the broader commerce technology landscape, with expertise in one or more areas such as commerce platforms, search and merchandising, customer experience platforms, PIM or content management systems.
• Demonstrable understanding of the emerging agentic commerce landscape and a clear point of view on how AI agents, AI-native search and conversational commerce will reshape customer experiences.
• Active use of AI tools, LLMs and agentic platforms to improve personal productivity, project delivery and client outcomes.
• Experience leading teams, managing project delivery and developing junior talent.
• Excellent communication and presentation skills, with the ability to engage and influence senior client stakeholders.

Responsibilities

• Lead client engagements focused on digital commerce strategy, commerce transformation and emerging agentic commerce opportunities.
• Build trusted relationships with senior client stakeholders and provide strategic guidance on commerce growth, operating models, technology investment and AI adoption.
• Lead and facilitate executive workshops, discovery sessions and co‑creation engagements with cross‑functional client teams.
• Define and shape commerce transformation programmes, including current state assessments, future operating models, target state architectures and implementation roadmaps.
• Lead the delivery of complex project workstreams, ensuring high‑quality outputs, effective team management and successful client outcomes.
• Apply expertise across commerce technology ecosystems, including commerce platforms, search, merchandising, content and data management technologies, helping clients make platform‑agnostic decisions.
• Champion the adoption of AI tooling across project delivery, leveraging LLMs, agentic platforms and AI‑assisted development approaches to improve delivery quality and efficiency.
• Guide teams in exploring and prototyping emerging agentic commerce concepts, helping clients assess opportunities and accelerate innovation.
• Support business development activities, including proposal development, client pitches, solution shaping and thought leadership creation.
• Develop team capability through coaching, mentoring and supporting the growth of junior consultants and analysts.
• Contribute to Accenture's external market presence through thought leadership, industry perspectives and client‑facing assets focused on commerce, AI and agentic commerce.

Job description

Accenture Song is seeking an Agentic Commerce Manager in London to lead client engagements across digital commerce strategy and transformation, embedding Generative AI and agentic AI into commerce. You will shape operating models, roadmaps and guide cross‑functional teams to deliver high‑quality outcomes.

You will foster senior client relationships, drive innovation, coach junior consultants and contribute to Accenture's market presence in commerce, AI and agentic commerce, with onsite client