Aftersales Workshop Lead

Midlands Truck & Van Ltd; Wellingborough; On-site; GBP 35,000 - 45,000; Full time

Job summary

Midlands Truck & Van Ltd in Wellingborough is seeking a Workshop Controller responsible for planning, controlling, and delivering overall workshop performance. You will ensure standards are met and lead the team while focusing on customer satisfaction.

The ideal candidate will have strong technical knowledge, excellent leadership skills, and the ability to motivate staff. A commitment to quality and problem-solving is essential to ensure high-quality service delivery.

Qualifications

• Experience in workshop management and customer satisfaction.
• Ability to motivate and organise a strong team.
• Strong problem-solving skills and quality focus.

Responsibilities

• Plan and control workshop performance to meet targets.
• Manage and develop workshop staff for optimum productivity.
• Ensure compliance with company standards and regulations.

Skills

Technical and administrative knowledge

Team motivation

Problem Solving

Interpersonal & Communication

Quality Focused

Job description

Midlands Truck & Van Ltd in Wellingborough is seeking a Workshop Controller responsible for planning, controlling, and delivering overall workshop performance. You will ensure standards are met and lead the team while focusing on customer satisfaction.

The ideal candidate will have strong technical knowledge, excellent leadership skills, and the ability to motivate staff. A commitment to quality and problem-solving is essential to ensure high-quality service delivery.