Aftersales Solutions Consultant
Protect Line Ltd
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Benefits offered by this job
Job summary
Protect Line Ltd is seeking an Aftersales Executive to engage with existing customers who recently purchased a policy, ensuring it meets their needs through thoughtful questions and tailored options. The role blends scripted guidance with personal conversation, emphasising active listening and careful handling of objections.
A company‑wide training programme and a range of generous benefits support your growth and success.
Responsibilities
- Engage with existing customers who recently purchased a policy to understand their needs and ensure the policy still suits them.
- Ask thoughtful questions to uncover needs and present tailored alternatives that better meet customer expectations.
- Readily address objections and guide conversations from initial hesitation to a clearer next step.
Job description
Protect Line Ltd is seeking an Aftersales Executive to engage with existing customers who recently purchased a policy, ensuring it meets their needs through thoughtful questions and tailored options. The role blends scripted guidance with personal conversation, emphasising active listening and careful handling of objections.
A company‑wide training programme and a range of generous benefits support your growth and success.
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