Aftersales Service Controller: Workshop Planner & Upsell Pro

Silcom Recruitment; Portsmouth; On-site; GBP 26,000 - 31,000; Full time

Job summary

Silcom Recruitment is seeking a Service Controller for a prestigious client in Portsmouth. The role focuses on workshop planning and daily management with minimal customer interaction, and requires a technical background with strong upselling abilities.

The successful candidate will communicate technical repairs clearly to customers, maintain a smart appearance, and hold a full driving license. Salary starts at £28,350 with OTE progression up to £9,000 over three years.

Qualifications

• Ideally, you will have at least 3 years of experience in a similar position within motor trade aftersales (or a related field).
• Motor trade experience is essential.
• The role requires a technically minded individual with strong upselling skills.
• A smart appearance is crucial for this position.
• A full driving license is required.

Responsibilities

• Focus exclusively on workshop planning and daily management.
• Capable of clearly explaining technical repairs to customers.
• Primarily a back-of-house role with minimal customer interaction.
• Assist with sales preparation for the business.

Skills

Upselling

Workshop planning

Technical explanations

Driving license

Education

Full driving license

Job description

Silcom Recruitment is seeking a Service Controller for a prestigious client in Portsmouth. The role focuses on workshop planning and daily management with minimal customer interaction, and requires a technical background with strong upselling abilities.

The successful candidate will communicate technical repairs clearly to customers, maintain a smart appearance, and hold a full driving license. Salary starts at £28,350 with OTE progression up to £9,000 over three years.