Aftersales Manager: Lead Service Team & Performance

Steven Eagell Group; Romford; Hybrid; GBP 71,000 - 83,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

Birthday Off

Car Benefit Scheme

Pension scheme

Medical cover

Job summary

Steven Eagell Romford Toyota is seeking an Aftersales Manager to lead the service team and drive workshop productivity. You will manage service operations, parts sales and warranty processes while focusing on customer satisfaction in a busy dealership.

We are looking for at least 2 years in an Aftersales/Service Manager position, with strong leadership and commercial acumen to boost performance and profitability.

Qualifications

• Minimum 2 years’ experience in Aftersales/Service Manager roles.
• Outstanding leadership and people development skills.
• Excellent organisational and operational management abilities.

Responsibilities

• Lead and support the Aftersales team to deliver excellent customer service.
• Manage daily Service Department operations to hit workshop, labour and parts sales targets.
• Oversee warranty claims, supplier relationships and promotions.

Skills

Aftersales Manager exp

Leadership

Job description

Steven Eagell Romford Toyota is seeking an Aftersales Manager to lead the service team and drive workshop productivity. You will manage service operations, parts sales and warranty processes while focusing on customer satisfaction in a busy dealership.

We are looking for at least 2 years in an Aftersales/Service Manager position, with strong leadership and commercial acumen to boost performance and profitability.