Aftersales Manager — Global Auto Group, Flexible Work

The Recruitment Solution; Lincoln; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Excellent career opportunities

33 days annual leave

Pension scheme

Cycle-to-work scheme

Healthcare access

Volunteer day

Share purchase plan

Training and development

Life assurance

Flexible working options

Job summary

The Recruitment Solution is seeking an Aftersales Manager to lead a skilled automotive service team at a well-established dealership. You will direct day-to-day service operations, drive performance, and ensure staffing levels meet demand while maintaining high customer satisfaction.

Your role includes reporting to senior management, optimizing resources, and promoting a culture of continuous improvement with a focus on delivering exceptional service experiences.

Qualifications

• Experience leading automotive service teams within a dealership or similar environment.
• Proven ability to drive high performance and motivate staff.
• Strong reporting and resource planning skills.

Responsibilities

• Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced.
• Drive a high performance culture, ensuring performance is rewarded and underperformance is managed.
• Oversee the service department, managing resource levels and productivity.
• Accurately produce dealership reporting, in line with group reporting frameworks.
• Support the dealership to consistently achieve high levels of customer satisfaction.

Skills

Leadership

Team management

Performance management

Customer satisfaction

Job description

The Recruitment Solution is seeking an Aftersales Manager to lead a skilled automotive service team at a well-established dealership. You will direct day-to-day service operations, drive performance, and ensure staffing levels meet demand while maintaining high customer satisfaction.

Your role includes reporting to senior management, optimizing resources, and promoting a culture of continuous improvement with a focus on delivering exceptional service experiences.