Aftersales Manager | Drive Growth & Service Excellence

Silcom Recruitment; Eastbourne; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company car

Job summary

Silcom Recruitment Limited, acting on behalf of a client in the Eastbourne area, is seeking an Aftersales Manager to lead a high-performing site. The role focuses on driving service quality, efficiency and profitability while maintaining excellent customer satisfaction.

The successful candidate will manage a skilled aftersales team, own site performance, and push for growth within the motor trade. A dynamic, results-driven approach is essential.

Qualifications

• Experience in an Aftersales Management position or equivalent within the motor trade.

Responsibilities

• Monitor and improve service processes to optimise efficiency and profitability.
• Take ownership of the site's performance and contribute to its growth.
• Lead a dedicated team of aftersales professionals, providing guidance, training and support.
• Manage day-to-day operations of the Service Department to achieve franchise targets.

Skills

Aftersales management

Leadership

Customer satisfaction

Job description

Silcom Recruitment Limited, acting on behalf of a client in the Eastbourne area, is seeking an Aftersales Manager to lead a high-performing site. The role focuses on driving service quality, efficiency and profitability while maintaining excellent customer satisfaction.

The successful candidate will manage a skilled aftersales team, own site performance, and push for growth within the motor trade. A dynamic, results-driven approach is essential.