Aftersales & Customer Resolution Specialist

Work Wales; Maesteg; On-site; GBP 20,000 - 26,000; Full time

Job summary

Work Wales is seeking a proactive Aftersales / Customer Resolution Coordinator in Maesteg to join our client's Commercial team. You will manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions.

The role requires collaborating with teams across the business to deliver a seamless customer experience. The salary is negotiable depending on experience, and the position offers the opportunity to contribute to high-quality customer service in a

Responsibilities

• Manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions.
• Collaborate with teams across the business to deliver seamless customer service.

Job description

Work Wales is seeking a proactive Aftersales / Customer Resolution Coordinator in Maesteg to join our client's Commercial team. You will manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions.

The role requires collaborating with teams across the business to deliver a seamless customer experience. The salary is negotiable depending on experience, and the position offers the opportunity to contribute to high-quality customer service in a