Aftersales and Customer Resolution Coordinator

Work Wales; Port Talbot; On-site; GBP 21,000 - 28,000; Full time

Job summary

Work Wales in Maesteg seeks an Aftersales Coordinator to join its commercial team and deliver proactive, customer-focused aftersales support.

You will manage customer complaints, returns, credits and aftersales issues, ensuring timely resolutions, while collaborating with other departments to drive rapid problem-solving.

Qualifications

• Experience in aftersales or customer resolution is preferred.

Responsibilities

• Manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions.
• Collaborate with teams across the business to resolve issues.

Skills

Customer service

Complaint handling

Multitasking

Job description

Aftersales Coordinator

Maesteg

Salary negotiable depending on experience

We are looking for a proactive and customer focused Aftersales /Customer Resolution Coordinator to join our clients Commercial team

In this role, you will manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions. Working collaboratively with teams across the business, you wil...

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