Aftersales Advisor

Resolve Recruitment Services Ltd; Gloucester; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Pension

Employee schemes

Wellbeing support

Events perks

Discounts

Job summary

Reactive Recruitment is assisting a leading regional car dealership group in Gloucester to recruit an Aftersales Advisor. The role is based on their prestigious site, offering a starting salary of £29,750 with potential to earn over £7,000 in bonus and a comprehensive benefits package.

Typical hours are Mon–Fri 8am–6pm with a 1 in 3 Saturday rota (8am–2pm, paid at 1.5x). You will support customers, provide clear solutions, maintain records, and upsell with care.

Qualifications

• Customer-focused approach required.
• IT/online tech savvy to navigate systems.
• Ability to adapt and multitask in a fast-paced environment.
• Be well organised and efficient in daily tasks.
• Strong attention to detail in records and communications.

Responsibilities

• Supporting customers
• Providing clear solutions
• Keeping records spotless
• Upselling with care
• Maintaining customer database
• Liaising with customers and internal colleagues

Skills

Customer-focused

IT/Online tech savvy

Adaptability & multitasker

Organised and efficient

Attention to detail

Job description

Package: £37k per year + fantastic benefits list

Role:

Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Aftersales Advisor to work from their prestigious Gloucester site.

• A starting salary of £29,750 per annum
• REALISTIC bonus potential of another £7,000+ per annum
• Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x
• Working from their prestigious Gloucester site.
• Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more

General Duties:

• Supporting Customers
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

What You Need:

• Customer-Focused Approach
• IT/Online Tech-Savvy
• Adaptability & Multitasker
• Organised and Efficient
• Attention to Detail

We look forward to receiving your application.