Aftercare Manager

Cityscape Recruitment LTD.; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

Cityscape Recruitment LTD. is seeking an experienced Senior Site Manager / Aftercare Manager to oversee projects through completion, handover and aftercare, ensuring high standards, timely defect resolution and excellent client satisfaction.

You will manage snagging, coordinate subcontractors and trades, maintain quality and safety, and build strong relationships with clients and senior stakeholders across the UK.

Qualifications

• Proven experience as Senior Site Manager or similar role.
• Experience delivering high-quality projects and managing close-out.
• Strong communication and organisational skills with client focus.

Responsibilities

• Manage projects through practical completion, handover and aftercare.
• Oversee snagging, defects and outstanding works through to resolution.
• Coordinate subcontractors and specialist trades.
• Build and maintain strong client relationships.
• Monitor quality and ensure works meet the required standards.
• Resolve technical and construction issues efficiently.
• Ensure handover documentation and project close-out are completed.
• Maintain health, safety and customer satisfaction.

Skills

Communication skills

Organisational skills

Stakeholder management

Problem solving

Willingness to travel UK

Education

SMSTS

CSCS

First Aid Certificate

Job description

An established and successful construction business is looking for an experienced Senior Site Manager / Aftercare Manager to join its team.

This role will focus on overseeing projects through completion, handover and aftercare, ensuring outstanding works, defects and client requirements are managed efficiently and to a high standard.

Key Responsibilities

• Manage projects through practical completion, handover and aftercare.
• Oversee snagging, defects and outstanding works through to resolution.
• Coordinate subcontractors and specialist trades.
• Build and maintain strong client relationships.
• Monitor quality and ensure works meet the required standards.
• Resolve technical and construction issues efficiently.
• Ensure handover documentation and project close-out are completed.
• Maintain a strong focus on health, safety and customer satisfaction.

About You

We are looking for an experienced construction professional, ideally from a Tier 1 main contractor background, with a strong track record of delivering high-quality projects.

Experience within the following sectors is particularly desirable:

• Education
• Life Sciences
• Commercial

You should have:

• Proven experience as a Senior Site Manager, Site Manager, Finishing Manager or Aftercare Manager.
• Strong knowledge of construction, quality and project close-out.
• Experience managing subcontractors and specialist trades.
• Excellent communication and organisational skills.
• A proactive, practical and solutions-focused approach.
• The confidence to deal with clients and senior stakeholders.
• Flexibility and willingness to travel to projects across the UK.

SMSTS, CSCS and First Aid qualifications are desirable.

This is an excellent opportunity to join a well-established business with a varied project portfolio and long-term career opportunities.