Advice & Income Maximisation Adviser

Age Scotland; Scotland; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Generous holiday allowance 39 days (Ft

Learning and development opportunities

Sick pay

Healthcare benefit through BHSF

Discounted gym membership

Discounts from major retailers

Pension scheme with 9% employer

Employee Assistance Programme

Group life cover

Cycle to work

Paid carers leave

Enhanced family life policies

Job summary

Age Scotland is seeking two enthusiastic Advice and Income Maximisation Advisers to join our helpline team. You will provide high-quality information, advice and income maximisation support to older people, families and carers across Scotland, helping them understand their rights and access financial support.

Based in Edinburgh with a mix of office and home working, you will contribute to delivering our advice services and occasionally support training sessions, in person or virtually.

Qualifications

• Experience of welfare rights, money advice, benefits advice or income maximisation is advantageous.
• Transferable advice and support experience welcome.

Responsibilities

• Provide high-quality information, advice and income maximisation support to older people, their families and carers.
• Help people understand their rights and access financial support.
• Contribute to the delivery of our advice services and training sessions (virtual or in person).

Skills

Welfare rights

Money advice

Benefits advice

Income maximisation

Job description

Advice & Income Maximisation Adviser (x2)

Age Scotland is the Scottish charity for older people.

Our vision is that no one in Scotland faces the challenges of older age alone.

We provide older people, their families and carers with high-quality information and advice services and we tackle loneliness through our dedicated friendship programmes.

We campaign and influence on the issues older people tell us they care about. We support and fund hundreds of older people’s groups and community initiatives across the country and deliver workshops to improve people’s quality of life.

We involve and empower people affected by dementia and host national forums for older people from ethnic minorities and the LGBTQ+ community to help address the inequalities they face.

We're looking for two enthusiastic and compassionate Advice and Income Maximisation Advisers to join our dedicated team and help make a real difference to the lives of older people across Scotland.

As part of our Helpline team, you will provide high-quality information, advice and income maximisation support to older people, their families and carers. You'll help people understand their rights, access financial support and navigate a range of later-life issues with confidence.

Working in a fast-paced and rewarding environment, you'll contribute to the successful delivery of our advice services and, from time to time, support the delivery of training sessions either virtually or in person.

Experience of providing welfare rights, money advice, benefits advice or income maximisation support would be advantageous, but we also welcome applications from candidates with relevant transferable advice and support experience.

The post will be Scotland-based, with a blend of office (Edinburgh-based) and home working. Age Scotland is a flexible employer, and flexible work patterns are available.

In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:

• Generous holiday allowance of 39 days (FTE)

• A range of learning and development opportunities

• Company sick pay

• Healthcare benefit through BHSF

• Discounted gym membership

• Discounts from major retailers

• Contributory pension scheme with employer contributions of 9%

• A comprehensive package of support though our Employee Assistance Programme

• Group life cover up to three times your annual salary

• Cycle to work scheme

• Paid carers leave and dependents’ support

• Enhanced family life policies.

Closing date: 12 noon on Thursday 5th November 2026

Interviews will take place in person in Edinburgh on Wednesday 18th November.

Age Scotland, part of the Age Network, is an independent charity dedicated to improving the later lives of older people on the ageing journey, within a charitable company limited by guarantee and registered in Scotland. Reg No: 153343 Charity No: SC010100. Registered Office: Causewayside House, 160 Causewayside, Edinburgh EH9 1PR.