Advice Administration Assistant X 2

Leeds University Union; Ledston; Vor Ort; GBP 11.000 - 15.000; Teilzeit

Benefits dieser Stelle

Holiday pay

Learning and development opportunities

NUS TOTUM Card

Onsite staff discounts

Discounted travel card

Discounted gym membership

Zusammenfassung

Leeds University Union (LUU) is a charity that helps students love their time at Leeds. We’re recruiting 2 term-time only, part-time Advice Administration Assistants to join our LUU Advice team until summer.

The role requires a commitment to student wellbeing and working in a fast-paced, student‑focussed environment. You’ll greet students, take details, check our systems, respond to emails, book appointments, allocate cases to advisers, and support admin, reporting, and communications.

Qualifikationen

• Excellent communication and organisational skills.
• Ability to manage and prioritise varying demands.
• Enjoys working as part of a team.
• Passionate about supporting students from all backgrounds.

Aufgaben

• Greet students and take details.
• Check systems for previous cases and record case types.
• Respond to emails requesting details and book appointments.
• Allocate cases to advisers and manage admin tasks.
• Ensure diaries run smoothly and assist with reporting.

Kenntnisse

Excellent communication

Organisational skills

Team player

Student-focused

Jobbeschreibung

Part time - hours per week, term time only. Exact rota and hours will be determined with the applicant based on availability, but would normally require a 4 hour shift, morning or afternoon 4 times a week, Monday to Friday. Pay: £. per hour
Closing Date: 9am Sunday November 6*

*This opportunity is only available to current students at the University of Leeds

Fixed term contract until June 7

Leeds University Union (LUU) is a charity that helps over , students Love their time at Leeds. Located at the heart of campus, the Union is a space to meet people, make new friends and get involved.

Find out more about Leeds University Union at or follow us on .

About the role:

We’re currently recruiting for 2 term-time only, part-time Advice Administration Assistants ( hours per week) to join our team until summer 7. This role is ideal for someone committed and highly motivated, with a genuine interest in student wellbeing and a desire to work in a fast-paced, student-focused organisation. If you are interested in advice and support work, law, social work, care or other client facing occupations, this would be a great role for you.

As part of the team, you’ll play a key role in supporting the service provided by LUU Advice, helping students get support with anything that University life throws at them. You’ll work in the LUU Advice space, greeting students and taking details, checking our systems for previous cases and recording case types. You will also be responding to emails asking students for more details when we need them, booking appointments, and allocating cases to advisers. You’ll also look after our admin, making sure our team’s diaries run smoothly, helping with reporting and updating our website and student facing communications.

What we're looking for:

We’re looking for someone who:

• Has excellent communication and organisational skills
• Can manage and prioritise varying demands
• Enjoys working as part of a team
• Is passionate about supporting students from all backgrounds

Exact rota and hours will be determined with the applicant based on availability, but would normally require a 4 hour shift, morning or afternoon 4 times a week, Monday to Friday.

What you get in return

• holiday pay
• extensive opportunities for learning and further development
• NUS TOTUM Card
• onsite venue staff discounts
• discounted travel card
• discounted gym membership