Student Advice Admin Assistant - Part-Time, Term-Time

LEEDS UNIVERSITY UNION; Leeds; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Holiday pay

Learning opportunities

NUS TOTUM Card

Onsite venue staff discounts

Discounted travel card

Discounted gym membership

Job summary

Leeds University Union (LUU) is recruiting two term-time Advice Administration Assistants for 16 hours per week until 18 June 2027. Exact rota is determined with the applicant and typically involves a 4-hour shift, mornings or afternoons, four days a week, Monday to Friday.

You will greet students, record details, check case types, respond to emails, book appointments, and allocate cases to advisers, while keeping diaries, supporting reporting, and updating communications.

Qualifications

• Excellent communication and organisational skills.
• Ability to manage and prioritise varying demands.
• Enjoys working as part of a team.
• Passionate about supporting students from all backgrounds.

Responsibilities

• Greet students and collect required details.
• Check case history and log case types in our system.
• Respond to emails requesting more details.
• Book appointments and allocate cases to advisers.
• Manage team diaries and support reporting.
• Update our website and student-facing communications.

Skills

Communication

Organisational skills

Prioritisation

Teamwork

Job description

Leeds University Union (LUU) is recruiting two term-time Advice Administration Assistants for 16 hours per week until 18 June 2027. Exact rota is determined with the applicant and typically involves a 4-hour shift, mornings or afternoons, four days a week, Monday to Friday.

You will greet students, record details, check case types, respond to emails, book appointments, and allocate cases to advisers, while keeping diaries, supporting reporting, and updating communications.