Advanced Crewing Desk Specialist

Jet2.com and Jet2holidays; Leeds; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Colleague discounts on Jet2holidays和/或

Generous Discretionary Profit Share

Contributory pension scheme

Job summary

Jet2.com and Jet2holidays are seeking an Advanced Crewing Support Desk Assistant to join our Advanced Crewing Team. Reporting to the Advanced Crewing Supervisor, you will help manage crew rosters across our UK bases and overseas operations, contributing to efficient resource management in a fast-paced environment.

The role involves a 4 on 4 off shift pattern (2 earlies 2 lates - 4 off) with 12 hour days, and requires the ability to communicate calmly under pressure while delivering

Qualifications

• An interest in starting a career within the aviation industry.
• You must be able to remain calm and demonstrate the ability to manage your own workload in a demanding environment.

Responsibilities

• Responsible for ensuring all Crew calls and queries are managed and dealt with in an efficient and timely manner.
• Action Crew Swaps and Protection window in line with our SLAs.
• Offering administrative support and maintaining departmental documentation.
• Required to quickly, calmly and effectively communicate with Crew and other operational Teams within the business, often in pressurised situations.

Job description

Jet2.com and Jet2holidays are seeking an Advanced Crewing Support Desk Assistant to join our Advanced Crewing Team. Reporting to the Advanced Crewing Supervisor, you will help manage crew rosters across our UK bases and overseas operations, contributing to efficient resource management in a fast-paced environment.

The role involves a 4 on 4 off shift pattern (2 earlies 2 lates - 4 off) with 12 hour days, and requires the ability to communicate calmly under pressure while delivering