Assistant Crew Controller — 24/7 Airline Ops

TUI Cruises GmbH; Luton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Travel benefits

Health & wellbeing support

Learning Hub access

Flexible working

Job summary

TUI Airways is seeking an Assistant Crew Controller to support the operations team in managing crew rosters and ensuring the flying programme runs smoothly. The role involves shift work on a 24/7 basis, including days, nights, weekends and bank holidays, with permanent and fixed-term contracts offered.

You will be the first point of contact for crew, work closely with the Operations team, and contribute to a high-performing, customer-focused airline environment.

Qualifications

• Experience in fast-paced operational environments.
• Familiarity with policy or legislative agreements is a plus.
• Ability to work shifts including days and nights.

Responsibilities

• Be the first point of contact for Flight Deck and Cabin crew within TUI Airways.
• Maintain and amend live crew rosters to align with the flying programme.
• Collaborate with Operations and other stakeholders to ensure smooth operations.

Skills

Customer service

Communication

Teamwork

Problem solving

Organisational skills

Adaptability

Job description

TUI Airways is seeking an Assistant Crew Controller to support the operations team in managing crew rosters and ensuring the flying programme runs smoothly. The role involves shift work on a 24/7 basis, including days, nights, weekends and bank holidays, with permanent and fixed-term contracts offered.

You will be the first point of contact for crew, work closely with the Operations team, and contribute to a high-performing, customer-focused airline environment.