Adult & Paediatric Admin/Crisis Worker-Teesside 16 & 24 hrs

Mountain Healthcare Ltd; Tees Valley; Sur place; GBP 11 000 - 28 000; Temps partiel

Avantages offerts par ce poste

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistance Programme

Enhanced sickness pay

Enhanced Maternity Pay

CPD training and development

Funding for higher education

Résumé du poste

Mountain Healthcare Ltd in Teesside is seeking an Administrator/Crisis Worker for a part-time 16 or 24 hours per week role at the SARC. You will support victims of sexual assault, assist in patient preparation and forensic processes, and provide advocacy and patient-centred care.

Role requires experience with vulnerable groups, safeguarding knowledge, and administrative skills. A UK driving licence is required; this post is female-only.

Qualifications

• Experience of working with vulnerable adults and children.
• Knowledge and understanding safeguarding children and adults.
• Experience of working in an administration role; including data collection, Excel spreadsheets, providing reports and manipulating data will be essential.
• A full UK driving licence, and has access to a car 24/7
• Female only applicants
• IT Literate
• Experience of working with individuals who may have complex needs and those who have experienced sexual assault/ violence
• Training and presentation skills
• Project development and outreach
• Experience in creating and utilising resources

Responsabilités

• Provide telephone information and support to clients.
• Assist in the administration and management process of the centre visits, including preparing the patient and assisting in collecting forensic evidence.
• Support use of the colposcope and medical care, provide advocacy for patients and ensure a patient-centered service.
• Maintain high standards of DNA decontamination between forensic cases (cleaning).
• Liaise with other agencies regarding management of historic cases.
• Be based at the Teesside SARC with occasional travel.
• Dual role as Administrator and Crisis Worker.

Connaissances

Experience with vulnerable groups

Safeguarding knowledge

Data collection & reporting

IT literate

Full UK driving licence

Confidentiality

Female only

Complex needs awareness

Project development & outreach

Training & presentation

Outils

Excel

Description du poste

Adult & Paediatric Admin/Crisis Worker-Teesside 16 & 24 hrs

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

Main duties of the job

This Paediatric & Adult Administrator/Crisis Worker role will include:

• providing telephone information and support.
• assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centered service.
• ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
• assisting patients and liaising with other agencies regarding the management of historic cases.

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Job responsibilities

The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This will be a dual role with both Administrator and Crisis Worker responsibilities.

You will based at the Teesside SARC, Middlesborough.

This is a job share Part-Time vacancy of 16 and 24 hours per week.

Salary: £28,051.32 pro Rata based on 40 hours FTE

Hourly Rate: £13.45 per hour

Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.

Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.

Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.

We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients.

We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

• 6 weeks annual leave
• Pension Scheme
• Life Assurance
• Employee Assistant Programme
• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year's service
• Enhanced Neonatal/Adoption Pay after 1 year's service
• Up to £500 referral bonus
• Advanced rota planning for better work-life balance
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one years' service

Person Specification

Qualifications

• Experience of working with vulnerable adults and children.
• Knowledge and understanding of safeguarding children and adults.
• Knowledge and understanding confidentiality.
• Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
• A full UK driving licence, and has access to a car 24/7
• Female only applicants
• IT Literate
• Experience of working with individuals who may have complex needs.
• Experience of working with individuals who have experienced sexual assault/ violence.
• Experience of creating and utilising resources and use of distraction techniques.
• Project development and outreach
• Training and presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.