Flexible Administrator/Crisis Worker-Lincoln
Mountain Healthcare Ltd
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Benefits offered by this job
Job summary
Mountain Healthcare Ltd in Lincoln is recruiting a dedicated admin/advocacy professional to support service users at Spring Lodge SARC. You will be the first point of contact, assist with forensic intake and liaise with police and local agencies to manage the patient pathway.
Based at Spring Lodge SARC, the role offers varied hours with a pro rata salary of £29,453.89, reflecting a 42-hour week. Training and development opportunities are provided within a values-driven workplace.
Qualifications
- Good IT skills and ability to work with databases and reporting tools.
- Experience in a supportive or customer-focused environment.
- Knowledge and understanding of safeguarding children and adults.
- Understanding of confidentiality and data protection principles.
- Experience completing administrative duties.
Responsibilities
- 1st point of contact for service users.
- Administer and support process for service users and their families.
- Assist SARC Manager with day-to-day running of the centre.
- Ensure high standard of DNA anticontamination controls.
- Liaise with Police, NHSE, ISVA and Social Services regarding pathway.
- Provide preparation, support and advocacy for service users.
- Support with broader stakeholder liaison and service delivery.
Skills
Job description
Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).
Key Responsibilities will include:
- 1st point of contact for service users.
- Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- Support the SARC Manager with day to day running of the centre.
- ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
- Assisting patients and liaising with other agencies regarding the management of the service user pathway.
- Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
- Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
- Be a key player within the SARC team and wider company network.
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Location: Spring Lodge SARC, Lincoln LN2 4DR
Additional Locations: Occasional travel to other Midlands locations
Salary: £29,453.89 pro rata based on 42 hours per week (£13.45 per hour).
Varied hours per week available.
Shift Covering 24/7. Monday-Sunday 12 hour shifts 08:00-20:00 and 20:00-08:00.
Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.
We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Company benefits
Enhanced sickness pay schemeEnhanced Maternity Pay after 1 year's serviceEnhanced Neonatal/Adoption Pay after 1 year's serviceWell-being programmeAdvanced rota planning for better work-life balance6 weeks annual leavePension SchemeLife AssuranceApprenticeshipsEmployee Assistant ProgrammeLong Service/Team of the Month AwardsA range of accredited and CPD training courses and masterclassesFunding for higher education courses after one years' service
Location: Spring Lodge SARC, Lincoln LN2 4DR
Additional Locations: Occasional travel to other Midlands locations
Salary: £29,453.89 pro rata based on 42 hours per week (£13.45 per hour).
Varied hours per week available.
Shift Covering 24/7. Monday-Sunday 12 hour shifts 08:00-20:00 and 20:00-08:00.
Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.
We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Company benefits
Enhanced sickness pay schemeEnhanced Maternity Pay after 1 year's serviceEnhanced Neonatal/Adoption Pay after 1 year's serviceWell-being programmeAdvanced rota planning for better work-life balance6 weeks annual leavePension SchemeLife AssuranceApprenticeshipsEmployee Assistant ProgrammeLong Service/Team of the Month AwardsA range of accredited and CPD training courses and masterclassesFunding for higher education courses after one years' service
- Good IT skills.
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults
- Knowledge and understanding of Confidentiality
- Experience completing administrative duties.
- Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
- Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
- Advanced DBS and level 2 Police vetting will be required
- Experience of working with individuals who may have complex needs
- Experience of working with individuals who have experienced sexual assault/ violence
- Experience of creating and utilizing resources and use of distraction techniques
- Project development and outreach
- Training and presentation skills
- Good IT skills.
- Experience working in a supportive or customer focused environment.
- Knowledge and understanding of Safeguarding Children and Adults
- Knowledge and understanding of Confidentiality
- Experience completing administrative duties.
- Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
- Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
- Advanced DBS and level 2 Police vetting will be required
- Experience of working with individuals who may have complex needs
- Experience of working with individuals who have experienced sexual assault/ violence
- Experience of creating and utilizing resources and use of distraction techniques
- Project development and outreach
- Training and presentation skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mountain Healthcare Ltd
Lincoln
LN2 4DR
United Kingdom
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