Admissions Officer: Shape Student Journeys in HE

Cardiff Met; Cardiff; Hybrid; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Annual leave 25 days, rising to 30

LGPS pension

Family friendly policies

Access to library and digital services

Sports and fitness facilities

Health Assured wellbeing support

Job summary

Cardiff Metropolitan University invites applications for an enthusiastic Admissions Officer to support a busy centralised Admissions Unit. You will help with processing student applications and ensuring a positive applicant experience.

The role requires experience in a similar busy environment, excellent organisational and communication skills, and a flexible, customer‑focused approach. You will also help plan open days and recruitment events.

Qualifications

• Experience in a busy admissions environment.
• Knowledge of higher education admissions and student recruitment.
• Ability to interpret admissions policies and procedures.
• Proven ability to deliver high quality service to applicants and staff.

Responsibilities

• Make and process decisions in accordance with selection criteria.
• Liaise with school admissions tutors and professional services to meet SLAs.
• Assess supporting documentation and carry out initial fee assessments.
• Maintain admissions records with high accuracy for external bodies.
• Provide information and advice to applicants about the University’s offers.
• Deliver marketing and recruitment events such as open days and applicant days.

Skills

Organisational skills

Communication skills

Customer service

Attention to detail

Prioritisation and planning

Teamwork

Tools

None

Job description

Cardiff Metropolitan University invites applications for an enthusiastic Admissions Officer to support a busy centralised Admissions Unit. You will help with processing student applications and ensuring a positive applicant experience.

The role requires experience in a similar busy environment, excellent organisational and communication skills, and a flexible, customer‑focused approach. You will also help plan open days and recruitment events.