Admissions Officer: Guide Enrolment & Student Pathways

City and Islington College; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Cycle to Work scheme

Interest-free season ticket loans

Eye tests and spectacles contributions

Medicash health plans

Generous annual leave and CPD days

Job summary

Capital City College in London is seeking an Admissions Officer to manage the applicant journey from enquiry through enrolment, ensuring timely processing of applications and accurate data entry. You will liaise with prospective learners, delivering admissions activities and assessing eligibility for funding.

The role requires experience in busy customer support, knowledge of admissions procedures, and strong data systems skills. DBS checks are part of safeguarding and ongoing compliance.

Qualifications

• Experience in a busy, high-achieving customer support team.
• Knowledge of student admissions procedures and eligibility rules.
• Experience with student record systems and data handling.
• Ability to deliver services with excellent customer care and tact.

Responsibilities

• Manage the applicant journey from enquiry through to enrolment.
• Ensure timely processing of applications and accurate data entry.
• Communicate with prospective learners and support admissions activities.
• Assess learners' eligibility for funding and participate in recruitment events.

Skills

Customer service

Data entry

Communication

Job description

Capital City College in London is seeking an Admissions Officer to manage the applicant journey from enquiry through enrolment, ensuring timely processing of applications and accurate data entry. You will liaise with prospective learners, delivering admissions activities and assessing eligibility for funding.

The role requires experience in busy customer support, knowledge of admissions procedures, and strong data systems skills. DBS checks are part of safeguarding and ongoing compliance.