Admissions Officer

Vance Street Capital; Kingston upon Thames; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading educational institution in Kingston is seeking an Admissions Officer to provide essential information and enrolment services. The role involves high-quality customer care, managing enrolment documents, and administrative support. Candidates should have strong communication and administration skills, with a Level 3 qualification in a relevant subject. Benefits include generous annual leave, a pension scheme, and professional development opportunities.

Benefits

27 days annual leave

8 additional days over Christmas/New Year

5 wellbeing days

Comprehensive pension scheme

Subsidised sports facilities

Professional development opportunities

Cycle-to-work scheme

Qualifications

• Experience in a customer-focused environment.
• Strong administration skills and ability to support a team.

Responsibilities

• Delivering high-quality customer care in person, via phone, or email.
• Managing enrolment documents and carrying out administrative duties.

Skills

Customer Service

Administration

Communication

Computer Literacy

Education

Level 3 Qualification

Job description

Kingston College - Admissions Officer

Kingston College is seeking an Admissions Officer to provide information and enrolment services to prospective and current students and staff.

1. Responsibilities include:
2. Delivering high-quality customer care in person, via phone, or email.
3. Maintaining up-to-date knowledge on courses, fee payments, and eligibility criteria.
4. Responding accurately to queries.
5. Managing enrolment documents such as fee assessments, application forms, and financial forms.
6. Carrying out administrative duties including payment assessments, post duties, reception duties, and supporting admissions events.

Requirements:

1. Qualified at least to Level 3 in a relevant subject.
2. Experience in a customer-focused environment, providing courteous, informative, and responsive service.
3. Strong administration skills and the ability to support a team effectively.
4. Good computer literacy, with accurate keyboard and data entry skills.
5. Excellent interpersonal and communication skills, confident in engaging with students, visitors, and staff.
6. Ability to work under pressure and meet strict deadlines.

The successful candidate will be eligible for salary increases following the annual cost of living review.

Benefits include 27 days of annual leave plus up to 8 additional days over Christmas/New Year, 5 wellbeing days, a comprehensive pension scheme, subsidised sports facilities, professional development opportunities, and a cycle-to-work scheme.

South Thames Colleges Group is an equal opportunities employer committed to safeguarding and promoting the welfare of children and vulnerable adults.

We encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnerships.

Successful candidates will undergo due diligence checks including an enhanced DBS check, references, online search, and proof of eligibility to work in the UK.

Our group comprises Carshalton College, Kingston College, Merton College, and South Thames College, and we are dedicated to student success and community contribution.

To apply, click on the application link, which is hosted externally by Blue Octopus, our recruitment partner.