Customer, 3rd Party Liaison Officer

United Living Group; Havant; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking a Customer, 3rd Party Liaison Officer to manage appointments and communications. The role involves ensuring adherence to deadlines, liaising with clients, and keeping all parties informed. Ideal candidates will have strong organizational and communication skills, along with relevant administration experience.

Qualifications

• 2+ years of relevant administration experience.
• Experience in a customer/3rd party liaison field.

Responsibilities

• Prepare, review, and monitor appointments and visits.
• Liaise with clients and the wider team for updates.

Skills

Analytical

Communication

Organizational

Attention to Detail

Multitasking

Tools

Microsoft Project

Job description

United Living Group is a collection of four businesses dedicated to creating a connected, sustainable future:

• United Living Property Services: Revitalizing homes and communities through the regeneration of living spaces.
• United Living Infrastructure Services: Delivering resilient infrastructure for a stable and functional future.
• United Living New Homes: Providing build-to-rent and affordable housing solutions to address community housing challenges.
• United Living Connected: Connecting people through fixed-line and mobile infrastructure, enabling seamless communication in today's digital age.

Job Description

As a Customer, 3rd Party Liaison Officer , your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to the deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of latest updates. You will be required to make contact via email and telephone on a daily basis.

Qualifications

• 2+ years of relevant administration experience
• Experience in a Planning role would be beneficial but not essential
• Experience ina customer/3rd party liaison field
• Understanding of and experience in Stakeholder management
• Knowledge of Microsoft Project and other similar software programs
• Excellent analytical, communication, and organizational skills
• Attention to detail and the ability to multitask
• Previous Highways authority experience would be advantageous but not essential