Admissions Officer

Kingston College; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for an Admissions Officer to enhance the student experience by providing exceptional information and enrolment services. In this role, you will engage with prospective and current students, ensuring they receive top-notch customer care and support throughout their journey. Your administrative prowess will be crucial as you handle enrolment documents and assist in various admissions events. This role offers a supportive environment with opportunities for professional development, making it an exciting opportunity for those passionate about education and student success.

Benefits

27 days of annual leave

5 days of Wellbeing leave

Access to pension scheme

Subsidised sports facilities

Opportunities for professional development

Salary sacrifice cycle to work scheme

Qualifications

• Experience in a customer-focused environment.
• Strong administrative skills and good computer literacy.

Responsibilities

• Deliver high-quality customer care in person, over the phone, or via email.
• Manage enrolment-related documents and perform administrative duties.

Skills

Customer Service

Administrative Skills

Communication Skills

Data Entry

Ability to Work Under Pressure

Education

Level 3 Qualification in Relevant Subject

Job description

Kingston College is seeking an Admissions Officer to provide information and enrolment services to prospective and current students and staff.

Key Responsibilities

1. Deliver high-quality customer care in person, over the phone, or via email.
2. Maintain up-to-date knowledge on courses, fee payments, and eligibility criteria.
3. Respond accurately and appropriately to queries.
4. Manage and complete enrolment-related documents, including fee assessments, application forms, and financial forms.
5. Perform administrative duties such as assessing payment options, processing cash-ups, reception duties, and supporting admissions events.

Candidate Requirements

1. Qualification at least Level 3 in a relevant subject.
2. Experience in a customer-focused environment, providing courteous, informative, and responsive service.
3. Strong administrative skills, supporting team effectiveness, and good computer literacy with accurate data entry skills.
4. Excellent interpersonal skills, confident communication, and professionalism.
5. Ability to work under pressure and meet strict deadlines.

Additional Information

The successful candidate will be eligible for salary increases aligned with the annual cost of living review in the upcoming academic year.

The benefits package includes:

• 27 days of annual leave plus up to 8 additional days over Christmas/New Year.
• 5 days of Wellbeing leave annually.
• Access to an excellent pension scheme (Teachers Pensions or Local Government Pension Scheme).
• Subsidised sports facilities.
• Opportunities for professional development and training.
• Salary sacrifice cycle to work scheme.

Additional Notes

South Thames Colleges Group is an equal opportunities employer committed to safeguarding and promoting the welfare of children and vulnerable adults.

We encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships, as outlined in the Public Sector Equality Duty of the Equality Act 2010.

Successful candidates will undergo enhanced DBS checks, provide satisfactory references, undergo online searches, and prove eligibility to work in the UK.

The Group comprises Carshalton College, Kingston College, Merton College, and South Thames College, and is one of London’s largest providers of post-16 education and training, dedicated to student success.

We seek hardworking, collaborative individuals eager to join our team and support our students in achieving their potential.

When you click 'Apply', you will be directed to an external application platform hosted by Blue Octopus, supporting our recruitment process.