Admissions Officer

UK Management College Ltd; North East; On-site; GBP 24,000 - 32,000; Full time

Job summary

UK Management College Ltd in the United Kingdom is seeking an Admissions Processing Administrator to handle applications efficiently and in line with admissions procedures. You will contribute to recruitment, conversion, enrolment, and provide excellent applicant service.

Key responsibilities include processing applications through all stages, verifying documents, updating systems, and communicating with applicants.

Qualifications

• Strong administrative skills with meticulous attention to detail.
• Experience processing applications, records, or documentation.
• Excellent written and verbal communication.
• Ability to manage workload and meet SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience with CRM or student records systems is desirable.

Responsibilities

• Process applications through admissions stages accurately.
• Verify documentation and ensure compliance with policies.
• Maintain accurate applicant records and update systems.
• Communicate with applicants regarding statuses and requirements.
• Support peak periods and deliver high levels of service.

Skills

Administrative skills

Attention to detail

Written and verbal communication

Customer service

Stakeholder management

Teamwork

Deadline management

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Role Purpose

To process student applications efficiently, accurately, and in accordance with admissions procedures, contributing to recruitment, conversion, enrolment, and applicant service objectives.

Key Responsibilities

Admissions Processing

• Assess and process applications through all required admissions stages.
• Verify application documentation and supporting evidence.
• Ensure applications meet institution and partner requirements.
• Update admissions systems accurately and in a timely manner.
• Progress applications to the next stage of the admissions process.

Applicant Communication

• Communicate with applicants regarding outstanding documentation and admissions decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.

Compliance & Quality

• Ensure compliance with admissions procedures and policies.
• Maintain accurate and complete applicant records.
• Participate in quality assurance activities and file reviews.
• Escalate concerns or irregularities to senior staff.

Service Delivery

• Meet agreed productivity and SLA requirements.
• Support intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.

Team Contribution

• Work collaboratively with admissions colleagues and stakeholders.
• Attend team meetings and training activities.
• Support departmental objectives and operational priorities.

Key Accountabilities

• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.
• Achievement of productivity and SLA requirements.

Essential

Support for recruitment and enrolment targets.

Skills and Experience

• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience processing applications, records, or documentation.
• Ability to manage workload and meet deadlines/SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a team.

Desirable

• Experience in higher or further education admissions.
• Knowledge of admissions, enrolment, or student recruitment processes.
• Experience using CRM, admissions, or student record systems.
• Understanding of GDPR and data protection requirements.
• Knowledge of UKVI requirements and international admissions processes