Admissions Experience Lead — Enrolment & Impact

Capital City College Group; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Local Government Pension Scheme

TELLUS discount and wellbeing platform

Cycle to Work scheme

Interest-free season ticket loans for

Eye tests and spectacles

Flu vaccinations and occupational健康

Medicash health plans

Generous annual leave including Relaxa

CPD days

Job summary

Capital City College is seeking an Admissions Officer to support and drive admissions operations, guiding applicants from enquiry to enrolment with accurate data handling and proactive communication. You will ensure timely processing of applications and contribute to eligibility checks for funding, while collaborating at recruitment events.

The role requires experience in customer support within education, knowledge of admissions procedures and student record systems, and a positive,

Qualifications

• Experience in a busy, high achieving customer support team.
• Knowledge of student admissions procedures.
• Knowledge of student funding eligibility rules and student records systems.

Responsibilities

• Manage the applicant journey from enquiry through to enrolment.
• Ensure timely processing of applications and accurate data entry.
• Maintain strong communication with prospective learners and recruitment events.
• Assist in assessing learners’ eligibility for funding.
• Deliver a range of admissions activities to support the college’s processes.

Skills

Customer service

Data entry

Admissions procedures

Communication

Tools

Student record systems

Job description

Capital City College is seeking an Admissions Officer to support and drive admissions operations, guiding applicants from enquiry to enrolment with accurate data handling and proactive communication. You will ensure timely processing of applications and contribute to eligibility checks for funding, while collaborating at recruitment events.

The role requires experience in customer support within education, knowledge of admissions procedures and student record systems, and a positive,