Admission Officer

Capital College Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Capital City College (CCC) is seeking an Admissions Officer to support a smooth, positive admissions experience across our London campuses. You will manage the applicant journey from enquiry through to enrolment, ensure timely processing of applications, and maintain accurate data entry with clear communications to prospective learners.

You will bring experience in a busy customer support environment, preferably in education, with knowledge of student admissions procedures, eligibility rules,

Qualifications

• Experience in a busy customer support environment, preferably within an educational setting.
• Knowledge of student admissions procedures and eligibility rules.
• Ability to deliver services with excellent customer care in a positive, sympathetic manner.

Responsibilities

• Manage the applicant journey from enquiry through to enrolment.
• Ensure timely processing of applications.
• Achieve accurate data entry and clear communication with prospective learners.
• Coordinate admissions activities including assessing funding eligibility and participation in recruitment events.

Skills

Customer service

Admissions knowledge

Teamwork

Job description

Make a Meaningful Impact Behind the Scenes at Capital City College

Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Admissions Officer to support and drive key operational functions, helping shape the future of education in the heart of London.

About the Role

This role is offered on a full time, permanent basis.

We are looking for an enthusiastic Admissions Officer to join our team and play a key role in delivering a smooth, positive, and professional admissions experience. In this role, you will manage the applicant journey from enquiry through to enrolment, ensuring timely processing of applications, accurate data entry, and strong communication with prospective learners. You will ensure the effective delivery of a wide range Admissions activities including assessing learners' eligibility for funding to participating in recruitment events.

About You

You will have experience of working in a busy, high achieving customer support team, preferably within an educational environment. This experience will also be supplemented with knowledge of student admissions procedures, student eligibility fee rules and student record systems. You will also be able to deliver services with excellent customer care with a positive, tactful, and sympathetic approach.

Most importantly, you'll be ready to make a positive contribution to our college community.

About Us:

Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.

Why Join Capital City College?

This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including:

• Membership of the Local Government Pension Scheme
• Access to TELLUS - our discount and wellbeing platform
• Participation in the Cycle to Work scheme
• Interest-free season ticket loans for public transport
• Annual eye tests and contributions towards spectacles
• Flu vaccinations and access to occupational health services
• Medicash health plans - including cashback on everyday medical expenses and wellbeing tools for you and your family
• Generous annual leave entitlement, including one Relaxation Day per year
• Five Continuous Professional Development (CPD) days which can be used for your professional development

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check - with some positions requiring an Enhanced Disclosure.

Our Values

To create a future that's uniquely yours.

As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.

Studying at our campuses isn't just about good grades. It's being part of a community within a community, that reflects the diversity and vibrancy of London itself. Where every background and perspective are celebrated, and everyone feels they belong.

As teachers and staff, we're all driven by you - getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you're a creative spirit, a tech whiz, or a business mastermind, together we'll create a future that's uniquely yours.

Real-life learning

Practical and personal, we provide valuable skills and knowledge that you can apply in the real world.

Connected community

Welcoming and open-minded, we create a community of people and businesses where you feel valued, supported, and confidence to grow.

Expanded horizons

Innovating and inspiring, we help you become and achieve more than you thought was possible.