Admissions Executive

SAGEPATHS GLOBAL EDUCATION PTE. LTD.; High Street, Penarth; On-site; GBP 20,957 - 31,435; Full time

Benefits offered by this job

Health insurance

Career progression

Professional development

AIA Medical Insurance

Job summary

SagePaths Global Education is seeking an Admissions Executive to support admissions and student services. The role involves processing applications, document checks, enquiries, student passes, and liaison with students, parents, and partners.

The ideal candidate is organised, service-minded, and capable of working in a fast-paced education environment, ensuring accurate, efficient, and professional handling of applications throughout the admissions journey.

Qualifications

• Bachelor’s degree or above.
• Minimum 1 year of administrative/admissions experience.
• Experience in international education or student services is a plus.
• Strong understanding of education application procedures and documentation.
• Highly organised and able to manage multiple applications.
• Excellent communication and interpersonal skills.
• Service-oriented, patient, and professional with students and partners.
• Proactive, flexible, and willing to learn new systems.
• Proficient in MS Word, Excel, PowerPoint, Google Suite.
• Fluent in English and Chinese.

Responsibilities

• Maintain and update student application records and documents in the internal database.
• Review, check, and organise application documents for completeness and accuracy.
• Submit applications to universities, private education institutions, and authorities.
• Follow up on status, missing documents, offer letters, and enrolment matters.
• Assist with preparing application forms, student files, letters, and related documents.
• Serve as a primary contact for students, parents, partners, and sub-agency partners.
• Respond to enquiries via email, phone, messaging platforms, online meetings, and face-to-face.
• Provide accurate information on admissions requirements, procedures, timelines and fees.
• Support sub-agency partners with applications and case follow-ups.
• Escalate complex cases to Admissions Manager when required.
• Handle ICA student pass applications, renewals, cancellations, and related formalities.
• Assist with medical examinations, hostel arrangements, and pre-enrolment matters.
• Coordinate with schools and service providers for a smooth onboarding.
• Follow up on outstanding documents, payments, and enrolment requirements.
• Perform general admin duties and maintain records.
• Maintain accurate communication records and application tracking.
• Support internal departments with admissions tasks.
• Assist in improving checklists, templates and workflow efficiency.
• Ensure confidentiality of student and partner information.

Skills

Attention to detail

English & Chinese fluency

Communication skills

Organisational skills

MS Office proficiency

Education

Bachelor’s degree or above

Tools

Microsoft Word

Excel

PowerPoint

Google Suite

Job description

Admissions Executive

Location: Singapore
Employment Type: Full-time
Department: Admissions / Student Services / Operations

About the Role

We are looking for a detail-oriented and service-minded Admissions Executive to support our admissions and student service operations. The role focuses on application processing, document checking, enquiry handling, student pass matters, and coordination with students, parents, institutional partners, and sub-agency partners.

This position is suitable for someone who is organised, responsible, and comfortable working in a fast-paced education environment. The successful candidate will support students throughout the admissions journey and ensure that applications are handled accurately, efficiently, and professionally.

Key Responsibilities

Admissions & Application Processing

• Maintain and update student application records, documents, and relevant information in the internal database.
• Review, check, and organise application documents to ensure completeness and accuracy.
• Submit applications to universities, private education institutions, international schools, and relevant authorities.
• Follow up on application status, missing documents, offer letters, acceptance procedures, and enrolment matters.
• Assist with preparing application forms, student files, letters, and other admissions-related documents.

Student, Parent & Partner Support

• Serve as a key point of contact for students, parents, partners, and sub-agency partners.
• Respond to enquiries through email, phone, messaging platforms, online meetings, and face-to-face consultations.
• Provide accurate information on admissions requirements, application procedures, document checklists, timelines, fees, and student matters.
• Support sub-agency partners with student applications, document preparation, and case follow-ups.
• Escalate complex or urgent cases to the Admissions Manager or relevant department when required.

Student Pass & Student Services

• Handle ICA student pass applications, renewals, cancellations, and related formalities.
• Assist students with medical examinations, hostel applications, arrival arrangements, and other pre-enrolment matters.
• Coordinate with schools, institutions, and service providers to support a smooth student onboarding process.
• Follow up with students and parents on outstanding documents, payment status, and enrolment requirements.

Administrative Support

• Perform general administrative duties including data entry, filing, scanning, photocopying, and document management.
• Maintain accurate communication records and application tracking updates.
• Support internal departments with admissions-related administrative tasks.
• Assist in improving application checklists, templates, and workflow efficiency.
• Ensure confidentiality and proper handling of student and partner information.

Requirements

• Bachelor’s degree or above.
• Minimum 1 year of administrative, admissions, student service, or education-related experience.
• Experience in international education, private education institutions, education agencies, or student services will be an advantage.
• Good understanding of education application procedures and student documentation is preferred.
• Highly organised, meticulous, and able to manage multiple applications at the same time.
• Strong attention to detail and ability to follow procedures accurately.
• Good communication and interpersonal skills.
• Service-oriented, patient, and professional when dealing with students, parents, and partners.
• Able to work independently as well as part of a team.
• Proactive, flexible, and willing to learn new systems and procedures.
• Proficient in Microsoft Word, Excel, PowerPoint, Google Suite, and common office collaboration tools.
• Excellent proficiency in both English and Chinese to communicate effectively with students, parents, and partners.

What We Offer

• A supportive and collaborative team environment.
• Opportunities for career progression and professional development.
• Exposure to international education, admissions operations, and student services.
• A collegial workplace committed to service quality and academic excellence.
• Comprehensive health and wellbeing benefits, including AIA Group Medical Insurance.
• Performance-based bonus.

Join Us

Embark on a rewarding journey with SagePaths Global Education. Be part of a team that supports students in their education journey, helps families navigate important study decisions, and contributes to the future of global learning.