Admissions Supervisor

St Edmund's College, University of Cambridge; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Working daily allowance for food and drinks

Free car parking

25 days holiday plus bank holidays

Discounts at restaurants and shops

Death in service benefit

Access to LinkedIn Learning

Job summary

St Edmund's College, University of Cambridge is hiring for a full-time role in admissions management. The successful candidate will lead a team of Engagement Support Assistants (ESAs), oversee admissions processes, and ensure compliance with university regulations. Qualifications include a 2.1 in a bachelor's degree and desirable experience in educational administration. A range of benefits are offered, including food allowances, free parking, additional holiday days, and discounts at various places.

Qualifications

• A 2.1 in a bachelor’s degree in any subject is essential.
• Relevant professional experience in either the secondary or further education sector or higher education administration is desirable.

Responsibilities

• Line manage and motivate a team of ESAs to ensure engagement and development.
• Supervise annual admissions cycles and workload planning.
• Ensure accurate records and compile historic admissions data.
• Liaise for the CAS issuance process.
• Collaborate on operational projects and review compliance procedures.
• Primary point of escalation for ESA queries.
• Support departmental activities including application cycles.
• Plan outreach and recruitment activities.
• Update admissions content on the College website.
• Contribute to social media campaigns.
• Attend related meetings and manage outreach activity data.

Skills

Excellent organisation and planning skills

Strong time-management

Knowledge of MS Office

Excellent verbal and written communication skills

Attention to detail

Collaborative attitude

Emotional intelligence

Understanding of health and safety policies

Familiarity with GDPR requirements

Education

2.1 in a bachelor’s degree

Tools

CamSIS

SMI

Job description

Contract: Permanent, Full Time (36.5 hours per week, Monday to Friday)

Location: Cambridge, St Edmund’s College

Responsibilities

• Line manage and motivate a team of ESAs, ensuring their engagement and professional development align with individual needs and aspirations.
• Supervise and oversee key tasks and processes throughout all annual admissions cycles, including workload planning for the team of administrators.
• Ensure that accurate records are maintained during each admissions cycle and compile and report on historic admissions data when required.
• Liaise with the University’s International Student Office to ensure the timely and successful completion of the Confirmation of Acceptance for Studies (CAS) issuance process to ensure immigration compliance.
• Collaborate independently with various College teams and spearhead small‑scale operational projects, including resource planning and delivery.
• Regularly review procedures to ensure compliance with relevant College policies, University regulations and national legislative frameworks.
• Be the primary point of escalation for ESA queries within the Admissions team, directing them to appropriate resources or individuals as needed.
• Support departmental activities year‑round, including all Foundation Year, undergraduate and postgraduate application cycles, student in‑reach activities and provide support for Directors of Studies and others involved in admissions initiatives.
• Planning and delivery of outreach and recruitment activity online and in‑person, including evaluation of effectiveness.
• Ensure the admissions section of the College website is kept up to date and produce communication materials for the admissions team in keeping with the values and ethos of the College.
• Contribute to the development of social media campaigns in conjunction with the Communications Team.
• Attend admissions and outreach‑related meetings across the College and Intercollegiate University as appropriate, including liaising with Admissions and Outreach teams and administrators in other colleges
• Manage records of outreach activity and its outcomes, including entering data into the Higher Education Access Tracker (HEAT) database, and ensuring that confidentiality of information is maintained in line with data protection requirements.
• Assist senior colleagues in coordinating team resources for large‑scale operational projects.
• Implement continuous process improvement initiatives as directed by the Tutorial management team or external audits, updating documentation, policies, and procedures accordingly.

Responsibilities of the role may change as we further develop the work of the Tutorial Department in response to operational or applicant/student needs.

Qualifications

• A 2.1 in a bachelor’s degree in any subject is essential. Relevant professional experience in either the secondary or further education sector, and higher education administration is desirable.

Skills and knowledge

• Knowledge of the admissions policies and processes at Cambridge is desirable.
• Excellent organisation and planning skills, being able to identify gaps in the operational flow and elevate them accordingly.
• Strong time‑management with the capacity to oversee multiple tasks and projects simultaneously.
• Knowledge of MS Office is essential. Knowledge of internal Cambridge database systems, including CamSIS and the SMI is highly desirable.
• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse stakeholders including staff, students, and external partners.
• Attention to detail and accuracy in reviewing procedures, documentation and policies to ensure compliance with regulatory requirements and organisational objectives.
• A collaborative attitude with a commitment to fostering teamwork and supporting colleagues across departments.
• Showcased emotional intelligence abilities.
• An empathetic approach when engaging with both students and staff.
• Understanding of health and safety policies and procedures, with a commitment to ensuring the well‑being and safety of staff and students.
• Familiarity with GDPR (General Data Protection Regulation) requirements and principles.
• Knowledge of data management practices is advantageous.

Benefits

As well as a great salary and friendly team you will also receive:

• Working daily allowance for food and drinks*
• Free car parking (where available)
• 25 days holiday plus bank holidays (increasing with length of service)
• Discounts at restaurants, shops & more
• Death in service
• Access to LinkedIn Learning & Business Disability Forum

We welcome all candidates regardless of their demographic characteristics such as gender, race, disability, neurodiversity, religion, age, sex & sexual identity to apply for our opportunities.

Please note that this role is not eligible for visa sponsorship, as it does not meet the required criteria.