Admissions Coordinator - Higher Education | Salesforce Pro

Higher Ed Partners; St Albans; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company pension

Free flu vaccinations

Sick pay

On-site parking

Job summary

Higher Ed Partners is seeking an organised Admissions Coordinator to support the admissions journey for prospective students across partner universities. The role focuses on ensuring documents are accurate, complete and compliant with university requirements, while supporting enrolment specialists and maintaining data in Salesforce.

You will liaise with university partners and internal teams to keep admissions moving within SLAs, and help improve turnaround times and data quality in a fast-paced

Qualifications

• Experience in Higher Education admissions or student administration.
• Strong Salesforce CRM knowledge is essential.
• Proficiency in Microsoft Excel and Office.
• Excellent attention to detail and accuracy when handling applicant information.
• Ability to manage multiple tasks, priorities and deadlines.

Responsibilities

• Verify applicant documentation and eligibility against partner university criteria.
• Prepare, quality-check and submit application bundles to university partners.
• Maintain accurate admissions data in Salesforce.
• Monitor inboxes and communicate professionally with internal teams and university partners.
• Provide first-line admin support to Enrolment and Retention Specialists.
• Collaborate with teams to improve admissions turnaround times and data accuracy.
• Identify risks and escalate issues to resolution.
• Support maintenance of admissions processes, SOPs and documentation.
• Produce reports and data extracts for management.
• Ensure compliance with internal procedures and partner requirements.

Skills

Salesforce

Excel

Office Suite

Attention to detail

Organisational skills

Stakeholder management

Communication

Confidentiality

Education

Higher Education experience

Tools

Salesforce

Microsoft Excel

Job description

Higher Ed Partners is seeking an organised Admissions Coordinator to support the admissions journey for prospective students across partner universities. The role focuses on ensuring documents are accurate, complete and compliant with university requirements, while supporting enrolment specialists and maintaining data in Salesforce.

You will liaise with university partners and internal teams to keep admissions moving within SLAs, and help improve turnaround times and data quality in a fast-paced