Admissions & Student Relations Coordinator

Dukes Education Group; United Kingdom; Remote; GBP 24,000 - 32,000; Full time

Job summary

Dukes Education Group is seeking an Admissions Assistant and Student Relations Administrator to join our team in the UK. The role combines admissions administration, event coordination and pastoral support to create a welcoming journey for prospective pupils and families.

You will coordinate tours, open days, interviews and visits, manage communications and databases, and support alumni engagement. A professional, customer-focused approach is essential.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service and relationship-building abilities.
• Previous administrative experience in a busy environment.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workload and manage multiple deadlines.
• Experience coordinating events or activities.
• Strong IT skills, including Microsoft Office applications.
• Ability to work independently and as part of a team.
• Professional, welcoming, and confident when dealing with visitors.
• Experience handling confidential information with discretion.

Responsibilities

• Accurately record and maintain admissions enquiries and applicant information in the college database.
• Respond promptly and professionally to admissions enquiries via phone, email and in person.
• Arrange private tours for prospective families and schedule assessments/interviews.
• Liaise with parents, feeder schools, agents and staff throughout the admissions process.
• Prepare admissions correspondence, joining documentation and offers with brand consistency.
• Provide guidance on the admissions process and academic programmes.
• Support events, communications, alumni engagement, and admin duties for Deputy Head Pastoral.

Skills

Communication skills

Customer service

Organisational skills

Event coordination

IT skills

Tools

MS Office

CRM systems

Job description

Dukes Education Group is seeking an Admissions Assistant and Student Relations Administrator to join our team in the UK. The role combines admissions administration, event coordination and pastoral support to create a welcoming journey for prospective pupils and families.

You will coordinate tours, open days, interviews and visits, manage communications and databases, and support alumni engagement. A professional, customer-focused approach is essential.