Admissions Assistant CC/3197

Educators

United Kingdom

Remote

GBP 27,000 - 28,000

Part time

2 days ago

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Benefits offered by this job

Excellent Pension Scheme(s)

Generous Annual Leave Entitlement

On site nursery provision

Discounts on courses

E-Learning and PD opportunities

Discounted Gym Membership

Sports and Fitness facilities

Free Parking on All Sites

Cycle Scheme

Discounted Beauty Treatments

Discounted Restaurant Rates

Job summary

Coleg Cambria is seeking an Admissions Assistant for our Deeside Campus. This permanent, part-time role (0.6 contract, 22.2 hours/week on Mon, Tue, Fri) offers a pro rata salary of £26,582 - £27,120. You will support the admissions service and help provide an exceptional applicant experience.

You will handle paper and online forms, respond to enquiries via multiple channels, and help develop tools to improve customer service for learners and staff.

Qualifications

Level 3 NVQ in Business Administration or equivalent.
4 GCSEs at grade C or above including English and Maths.
Strong organisational skills with the ability to prioritise workload.
Excellent communication via telephone, email, live chat and text.
Flexible, proactive and able to use initiative.

Responsibilities

Support processing and checking of all student application forms (paper and online) within designated timescales.
Respond to enquiries by telephone, text, email and Live Chat in a timely, helpful manner.
Develop tools and services that enhance customer service for the admissions team.

Skills

Well organised / prioritise workload

Effective communication

Flexible attitude / initiative

Punctuality / time management

Good telephone manner

Education

Level 3 NVQ in Business Administration

4 GCSEs (incl English and Maths)

Job description

Salary: £26,582 - £27,120 (pro rata)

Job Description

Coleg Cambria: An Introduction

At Coleg Cambria, our aim is to be an exceptional institute of education.

We provide a warm welcome to all students and staff to make Coleg Cambria a place you want to be a part of. To ensure our students get the best experience and results they can, we make sure the people employed with us are happy. We nurture a positive work environment, a constantly expanding and improving workforce, and offer the opportunity to challenge yourself. On top of all that we have a wide range of benefits to make sure our employees feel valued, including generous annual leave, a great pension package, discount membership to our on-site gyms, salons, and professional training restaurants.

Our 5 Campuses situated in the stunning North Wales area are constantly expanding and evolving. With strong relationships with multiple companies in the area we help give our students the best start to their careers and help the local economy thrive. Wales has a strong and proud culture we continue to grow these important values by being committed to raising the Welsh language profile. We are very proud of what we have built here and we are now looking for someone to enhance our already exceptional workforce.

Job Summary

Exceeding expectations through education, innovation and inspiration...

Role Title: Admissions Assistant

Location: Deeside

Contract Type: Permanent, Part Time (0.6 contract, 22.2 hours per week on a Monday, Tuesday and Friday)

Salary: £26,582 - £27,120 (pro rata)

We currently have a vacancy for an Admissions Assistant based at our Deeside Campus.

As an Admissions Assistant you will help to provide first class support to the college admissions service. The prime function of the role is to provide a first class, customer focused, sector leading, fair and transparent applicant experience and College admissions service. The duties of an Admissions Assistant will include supporting the processing and checking of all student application forms (paper and online) within designated timescales. To respond appropriately and timely to enquiries, telephone calls, text messages, emails and Live Chat. To develop technological tools and services that enhance customer service levels and communicate with learners in the modern manner they are used to.

Essential Requirements

Level 3 NVQ in Business Administration
To provide office support to the Admissions team to all of the college sites
4 GCSEs at grade C or above including English and Maths
Well organised and able to prioritise workload effectively
To be able to support the needs of learners and college employees
To be able communicate effectively via the telephone, email, live chat and text
Flexible attitude, ability to use initiative
Good telephone manner
Punctual, organised, and understand the importance of good time management

Welsh language skills are desirable for this position.

Coleg Cambria is committed to raising the profile of the Welsh language.

The promotion of the welsh language is an essential part of the work we do. Applicants are welcome to submit an application in Welsh. An application submitted in Welsh will not be treated less favorably than an application submitted in English.

Coleg Cambria is a 'Disability Confident' Employer.

The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group.

The safety of children, young people and adults identified as 'vulnerable' is paramount and Coleg Cambria is fully committed to safeguarding and promoting the welfare of these individuals and to the rigorous implementation of Disclosure and Barring Service (DBS) procedures and arrangements. A DBS Disclosure will be requested from the successful candidate being offered the position. Depending on the role you are applying for if successful, you may also be required to register with the Education Workforce Council.

Roles are normally advertised with a salary range. If you are offered a role at the college, relevant experience will be taken into consideration to determine your starting salary.

Benefits