Admissions Assistant

Coleg Cambria; United Kingdom; Remote; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Excellent pension scheme

Generous annual leave

On-site nursery at Deeside site

Discounts on college courses

E-learning and professional dev

Job summary

Coleg Cambria is seeking an Admissions Assistant to join our Deeside campus on a 0.6 contract. You will provide first-class support to the college admissions service, handling applications and enquiries to deliver a fair, transparent applicant experience.

Responsibilities include processing forms, responding to inquiries, and developing tools to improve service. Welsh language ability is desirable; DBS checks may apply.

Qualifications

• Level 3 NVQ in Business Administration or equivalent.
• 4 GCSEs at grade C or above including English and Maths.
• Well organised with the ability to prioritise workload.
• Excellent communication via telephone, email, live chat and text.
• Flexible attitude and initiative; punctual and reliable.

Responsibilities

• Process and check student application forms (paper and online) within designated timescales.
• Respond promptly to enquiries via telephone, email, text, and Live Chat.
• Develop tools and services to enhance customer service levels.
• Communicate effectively with learners and college staff to ensure a smooth admissions experience.

Skills

Well organized

Effective communication

Time management

Flexible attitude

Punctual

Welsh language (desirable)

Education

Level 3 NVQ in Business Administration

4 GCSEs (A-C) including English & Maths

Job description

Location Coleg Cambria Application Deadline Sunday, October 11, 2026 Scale Point From £26,582 Scale Point To £27,120 Job Profile Job Description

At Coleg Cambria, our aim is to be an exceptional institute of education.

We provide a warm welcome to all students and staff to make Coleg Cambria a place you want to be a part of. To ensure our students get the best experience and results they can, we make sure the people employed with us are happy. We nurture a positive work environment, a constantly expanding and improving workforce, and offer the opportunity to challenge yourself. On top of all that we have a wide range of benefits to make sure our employees feel valued, including generous annual leave, a great pension package, discount membership to our on-site gyms, salons, and professional training restaurants.

Our 5 Campuses situated in the stunning North Wales area are constantly expanding and evolving. With strong relationships with multiple companies in the area we help give our students the best start to their careers and help the local economy thrive. Wales has a strong and proud culture we continue to grow these important values by being committed to raising the Welsh language profile. We are very proud of what we have built here and we are now looking for someone to enhance our already exceptional workforce.

Coleg Cambria: An Introduction

At Coleg Cambria, our aim is to be an exceptional institute of education.

We provide a warm welcome to all students and staff to make Coleg Cambria a place you want to be a part of. To ensure our students get the best experience and results they can, we make sure the people employed with us are happy. We nurture a positive work environment, a constantly expanding and improving workforce, and offer the opportunity to challenge yourself. On top of all that we have a wide range of benefits to make sure our employees feel valued, including generous annual leave, a great pension package, discount membership to our on-site gyms, salons, and professional training restaurants.

Our 5 Campuses situated in the stunning North Wales area are constantly expanding and evolving. With strong relationships with multiple companies in the area we help give our students the best start to their careers and help the local economy thrive. Wales has a strong and proud culture we continue to grow these important values by being committed to raising the Welsh language profile. We are very proud of what we have built here and we are now looking for someone to enhance our already exceptional workforce.

Job Summary

Exceeding expectations through education, innovation and inspiration…

Role Title: Admissions Assistant

Location: Deeside

Contract Type: Permanent, Part Time (0.6 contract, 22.2 hours per week on a Monday, Tuesday and Friday)

Salary: £26,582 - £27,120 (pro rata)

We currently have a vacancy for an Admissions Assistant based at our Deeside Campus.

As an Admissions Assistant you will help to provide first class support to the college admissions service. The prime function of the role is to provide a first class, customer focused, sector leading, fair and transparent applicant experience and College admissions service.

The duties of an Admissions Assistant will include supporting the processing and checking of all student application forms (paper and online) within designated timescales.To respond appropriately and timely to enquiries, telephone calls, text messages, emails and Live Chat To develop technological tools and services that enhance customer service levels and communicate with learners in the modern manner they are used to.

Essential Requirements

• Level 3 NVQ in Business Administration
• To provide office support to the Admissions team to all of the college sites
• 4 GCSEs at grade C or above including English and Maths
• Well organised and able to prioritise workload effectively
• To be able to support the needs of learners and college employees
• To be able communicate effectively via the telephone, email, live chat and text
• Flexible attitude, ability to use initiative
• Good telephone manner
• Punctual, organised, and understand the importance of good time management

Welsh language skills are desirable for this position.

Coleg Cambria is committed to raising the profile of the Welsh language.

The promotion of the welsh language is an essential part of the work we do. Applicants are welcome to submit an application in Welsh. An application submitted in Welsh will not be treated less favorably than an application submitted in English.

Coleg Cambria is a ‘Disability Confident’ Employer.

The promotion of Equality and Diversity is an essential part of the work we do and as part of this, the College is committed to having a diverse staff group.

The safety of children, young people and adults identified as ‘vulnerable’ is paramount and Coleg Cambria is fully committed to safeguarding and promoting the welfare of these individuals and to the rigorous implementation of Disclosure and Barring Service (DBS) procedures and arrangements. A DBS Disclosure will be requested from the successful candidate being offered the position. Depending on the role you are applying for if successful, you may also be required to register with the Education Workforce Council.

Roles are normally advertised with a salary range. If you are offered a role at the college, relevant experience will be taken into consideration to determine your starting salary.

Please be aware that Coleg Cambria reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Benefits

• Excellent Pension Scheme(s)
• Generous Annual Leave Entitlement
• On site nursery provision at our Deeside site
• Discounts on a Range Of College Evening Courses
• Access to A Wide Range of E-Learning and Professional Development
• Discounted Gym Membership
• Excellent Sports and Fitness Facilities
• Free Parking on All Sites
• Cycle Scheme
• Discounted Rates for Hairdressing and Beauty Treatments
• Discounted Rates for Restaurants
• Enhanced maternity, adoption and paternity leave