Admissions Assistant

City College Plymouth; West Alvington; On-site; GBP 21,000 - 26,000; Part time

Job summary

City College Plymouth is seeking a part-time Admissions Assistant on a permanent basis. The role supports processing applications for college courses, arranges interviews, and communicates with customers via phone, email and in person. The team uses a student record system and Google Suite daily to deliver a first-class service.

The position focuses on delivering a positive first impression and coordinating closely with faculty and colleagues across the college.

Qualifications

• Processing applications for College courses.
• Coordinating with teaching staff for interviews.
• Communicating with customers by phone, email and in person.
• Using student record systems and Google Suite effectively.

Responsibilities

• Process applications for College courses.
• Arrange interviews and support teaching staff.
• Correspond with customers by phone, email and in person.
• Represent the Admissions team at events.

Job description

Part Time | Permanent | £21,437 Per Annum (Pro Rata of £26,440 Per Annum)

Who we are

Winner of the Best Place to Work at the Tech South West Awards 2025, City College Plymouth offers a culture the College is proud of. Our core values of Respect, Ownership and Integrity help create an environment that supports a passion for teaching and learning. These values guide our work as we enrich our community through knowledge, experience and skills so every student can achieve their best.

As one of the country’s largest providers of quality education and training, City College Plymouth is entering a period of transition to enable us to propel education into the future. We take pride in offering a learning environment and organisational culture that contribute positively to the health, wellbeing and sustainability of our community and enable all our students and staff to achieve their full potential.

The Role

You will have the chance to work with a team of people dedicated to bringing young people and adults forward in their education journey, as well as build strong connections with a subject faculty in which you will be working closely with.

The Admissions team serves as the first point of contact for a high number of our students and this job role is crucial to providing that first impression.

The daily role involves a variety of tasks including processing applications for College courses, supporting teaching staff with arranging interviews, corresponding with customers through phone, email and in person, and representing the team at events. The role involves a strong use of our student record system as well as a variety of aspects of the Google Suite.

What Will You Bring to the Role

• Adapting – Adapting to sometimes last minutes changes in procedures and new tasks to be completed at different moments through the academic year and switching between a variety of tasks.
• Collaborating – Building relationships with colleagues in your department and cross-college to ensure effective processing and a stronger student experience.
• Critical Thinking – Able to apply your knowledge and draw on others’ input to understand situations, evaluate options, and adapt your approach effectively.
• Delivering – Able to see tasks through to completion, staying focused and working through challenges to get results.