Admissions Supervisor

Eurobioimaging; Exeter; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

University of Exeter invites applications for an Admissions Supervisor. This full‑time, permanent role is hybrid, with on‑campus and home working. You will support the busy Admissions Team, prioritise excellent customer service, and help applicants and offer‑holders throughout the process.

The ideal candidate will have strong organisational and communication skills, familiarity with admissions workflows, and experience handling large databases such as SITSS. Internal applicants preferred.

Qualifications

• Excellent organisational and administrative skills with meticulous attention to detail.
• Commitment to delivering world‑leading customer service.
• Understanding of admissions processes and UKVI, CMA and GDPR.

Responsibilities

• Respond to enquiries from applicants and internal stakeholders in a calm, clear, and friendly manner.
• Maintain and use the admissions database to track applications and milestones.
• Support the Admissions Team to deliver high‑quality service and timelines.

Skills

Customer service

Administration

Organisational skills

Communication

Tools

SITSS

Job description

About The Role

Admissions Supervisor

INTERNAL APPLICANTS ONLY

This full-time post is available immediately on a permanent basis.

The starting salary will be £30,878 on Grade D, depending on knowledge, skills and experience.

This role offers the opportunity for hybrid working – some time on campus and some from home.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

The Role

The Admissions Department is a busy dynamic team, dealing with over 65,000 applications a year across Undergraduate and Postgraduate provision. Admissions deal with a large volume of enquiries via telephone, email and face to face focusing on providing an excellent service to our applicants and pre-applicants. Admissions deal with a wide range of topics including entry requirements, application processes and statutory requirements such as UKVI, CMA and GDPR.

You

We are seeking to appoint an enthusiastic Admissions Supervisor to join our thriving Admissions Team. We are looking for someone who will put our applicants and offer-holders at the heart of their daily work, who prioritises the delivery of excellent customer service, and understands the value of their contribution to our team.

You will be part of a friendly and supportive team environment. We care a great deal about the importance of working within a team where work/life balance is taken very seriously and strongly encouraged.

We are looking for applicants to demonstrate a combination of excellent organisational and administrative skills, with meticulous attention to detail. You will demonstrate a commitment to providing world leading customer service and be an integral team player. Ideally, you will have an understanding of admissions processes and qualifications. We would also expect a good working knowledge of a large database which supports admissions such as SITSS.

You will need to demonstrate excellent communication skills in order to respond in a calm, clear and friendly manner to enquiries from applicants as well to our internal stakeholders. You will also be expected to demonstrate excellent interpersonal skills, and the ability to form good working relationships with fellow admissions staff, key colleagues from our Faculties, the International Recruitment Team and other relevant stakeholders within the University.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further Information

Please contact Becks Wheeler, [e-mail]

About The Division

The External Engagement and Global Division plays a vital role in shaping the University of Exeter's global presence, reputation, and impact. Working in close collaboration with our academic faculties and professional services, we build meaningful connections with partners, students, alumni, and stakeholders worldwide. Through strategic marketing, communications, global engagement, student recruitment, philanthropy and alumni engagement, we ensure Exeter remains a world-leading institution that attracts top talent, fosters international collaboration, and drives positive change on a global scale.

Our division is home to five key areas - Communications, Global Advancement, Global Exeter, Strategic Marketing, and Student Access, Recruitment, and Admissions - each contributing to our collective mission of expanding Exeter's influence, accessibility, and engagement. If you're passionate about making an impact in a dynamic, forward-thinking environment, we invite you to be part of our journey to transform lives and shape the future.

About Us

Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39-41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do

How we can help

If you're considering applying and need support to do so, please get in touch with us at [e-mail]. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements -https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024.